Senior Business Analyst

**Must have Active B1 Visa. (Should be able to travel US without any restriction & must be able to work in Early US Eastern Hours from India)**The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will establish strategies to achieve desired outcomes and implement these strategies. They will often work cross-functionally with internal business units in order to understand the challenges that these teams are face and provide solutions to these groups.Required QualificationsBachelor's Degree in Computer Science (CS) or Computer Information Systems (CIS)Great attitude and desire to learn new things!Must have Active B1 Visa. (Should be able to travel US without any restriction & must be able to work in Early Eastern Hours from India)Ability to multi-task and manage multiple priorities at a timeExcellent written and oral communication skillsExperience using Microsoft Office (Excel, PowerPoint, etc.)Hands-on experience working in e-Commerce focused environments (B2B experience is preferred), playing an active role in definition and delivery of solutions and enhancements to the core e-Business/ e-Commerce platform.Hands-on experience with SAP C4/HAA (Hybris) Commerce Platform a strong plus.Experience conducting prioritization discussions, maintaining / managing backlog, sprint planning in a scrum agile implementation approach using tools (Experience with JIRA is a plus)UI/UX experience is a plusExperience in data analysis; knowledge of business reporting needs, KPIs and how the system meets those needs incorporating industry best practices. ResponsibilitiesWork with the business stakeholders to understand current processes and evoke, define, analyze and document requirements.Collaborate with functional and technical teams throughout the company to define, design and deliver robust integrated solutions that meet business needs.Ensure the quality and need of user requirements, functional specs, technical specs, data models, and process flow diagrams to sustain high delivery quality and ultimately deliver the project successfully.Create deliverables according to the agile methodology, such as user stories, requirements documentation, functional and technical specifications, test cases, and system documentation.Create test cases for business processes and system functions; collaborate with team resources to execute tests and resolve defects.Collaborate with the business throughout the agile development lifecycle to ensure solutions will meet anticipated needs and deliver the expected benefits.Collaborate with cross-functional teams on deployment including training, change management, and communications.Create and update documentation including project plans, user stories, and assist in managing the sprint backlog.Support production systems; proactively work to analyze and resolve production problems in a timely manner. Assess and resolve end user service requests. Contribute to continuous improvement processes including identification of root cause and corrective actions. Company Culture : Our company fosters a collaborative and innovative work environment where employees are empowered to take ownership of their work and make meaningful contributions to the organization. We value continuous learning and encourage professional development through training and certification programs. Join us and be part of a team that is driving technology innovation and delivering exceptional solutions to our customers.iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world's most well-known businesses, including 90+ Fortune Global 500 companies.Visit us at https://www.isoftstoneinc.com PRB