Credit Control Specialist - Qatar
Job details
Manlift is an international company specialized in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie, among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights in the Middle East. By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are. Manlift is among the most forward-thinking and proactively safe Aerial Work Platforms specialists in the world not only renting and selling units from 2m-50m but also holding a large inventory of first-class spare parts to support the ever-growing numbers of after-sales service agreements. Furthermore, Manlift considers working safely and efficiently at heights of paramount importance. As such, Manlift's purpose-built training facilities have been training individuals to international standards and codes of practice since 2010. Manlift, although relatively young, has a rich and successful history. Its primary objectives are to be attentive to its customers and to maintain the bond with them. In spite of its international growth and development, Manlift has remained small in character. This is evident in all of our product offerings, fast service, reliability, and sincere attention for the customer. We compete with our platforms, we win with our people. Tasks and Responsibilities
- Accounts Receivable: Responsible for the Manlift group’s Accounts Receivable of Qatar
- Key Account Management
- Risk Analysis and order release
- Follow up on outstanding payments, negotiations and settling payment plans in advance
- Liaise with Top Customers from the entry level till the off hire of the Contract and to ensure that the relation is smooth and payments are timely.
- Reporting
- Preparation of weekly, monthly and other periodic reports for CC Manager for cash flow and risk analysis with update on all customers
- Keeping up to date with industry developments and market trends
- Timely alert to Senior Management of any doubtful debts and discuss any future course of action including Police Case, Legal, Settlement or Arbitration.
- Receivable - General
- Responsible for ensuring accuracy of Invoices produced and timely delivery to Clients
- Review and analyze delinquent accounts and make recommendations for resolutions
- Management of Bad Debts and adequate provisioning
- Generate letters to be used in Debt Recovery
- Liaising with Governmental and Solicitors for debt recovery
- Coordinate with the Sales team for the collection of payments from Customers
- Follow up on the legal cases against the relevant Customers and update the status on a timely basis to the CC Manager
- Directly communicates and visits customers to establish relations; manage relationships with the clients in order to reduce exposure to potential bad debt.
- Ensure individual targets are met on a quarterly basis.
- Drives continuous improvements in cash collection and DSO performance.
- Leads negotiations, where required, with customers on deciding the credit terms.
- Continuously reviews the Customers Credit Limits and payment terms and propose a revision, where necessary.
- Liaise with credit agencies for any escalated collections and update the senior management on any major developments.
- Seeking approvals from Senior Management for any write offs and Bad Debts Provisions
- Ensure timely posting of Invoices and Payments into the accounting systems before month end closing.
- Provide general administration support where needed.
- Supports and works within the Manlift Way guidelines
- Communication skills, negotiation, clear presentation
- Service-oriented and proactive team player
- Ability to make decisions
- Strong negotiation skills
- Confident and professional approach to work
- Accurate and efficient account reconciliation skills (basic accounting)
- Knowledge of credit control principles
- Time management skills – analytical and prioritisation skills
- Commercial and legal awareness
- Customer oriented
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