Business Change Coordinator
Job details
Knowledge, Skills and ExperienceEssential:Degree qualified or equivalent experiencePrevious experience of Change ManagementExperience or exposure working on transformational projectsExperience of collaboration and cross functional team workingStrong stakeholder management skillsExceptional oral and written communication skillsExperience of using Microsoft applications; Visio; PowerPoint; Outlook etcExperience of using Atlassian applications, JIRA/ConfluenceExperience or exposure of agileVirtual team collaborationGood level of EnglishDesirable: Have a good level of competence across JIRA, Confluence and SharePointAbility to deliver with urgencyAbility to work with ambiguityKey Accountabilities and ResponsibilitiesWork with customers, stakeholders, and suppliers to establish high-level solution intent, and the solution intent information models and documentations requirementsWork closely with Business Change Manager to determine the Capability Roadmaps and any necessary business process transformation.Identifying stakeholders and end users in scope for deployment activitiesWork with cross functional key stakeholders to develop project change vision and stakeholder engagement planConducting business change impact assessment with relevant senior stakeholdersCreate/Manage change impact plan/change heat map/change readiness assessments with relevant stakeholders and squad members to prepare for deploymentWork closely with Communication Leads to describe the impact of process changes on business roles and relationship to end usersWork closely with Business Analysts/HR teams to review organisational impact on job roles/organisation structureWork closely with Super User Network and Trainers to create Training Needs Analysis PRB
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