Employee (m, f, d) for digital sales in public transport (eTicket)

Employee (m, f, d) for digital sales in public transport (eTicket)

Briefly about us: VBB Verkehrsverbund Berlin-Brandenburg GmbH is one of the largest transport associations in Europe. Our passengers, who travel daily by bus & train in Berlin & Brandenburg, experience uniform, customer-oriented local transport with a wide range of transport connections, one fare & comprehensive passenger information. A team of around 100 colleagues (m, f, d) is working on this in the heart of Berlin - & maybe soon you too?

Your tasks Cell phone ticket systems:

• Acting directly: Technical support & further development of the mobile ticket systems & contracts; first-level customer support for sales via the VBB app "Bus & Bahn"; definition & evaluation of technical requirements for the system
• Actively cooperate: Coordination with second-level support; training & support of support staff; input to working groups & VBB committees
• Documenting: Carrying out tests & documentation as well as monthly statistics

Data protection:

• Acting in compliance with the law: Creating & adapting data protection & data security concepts; processing inquiries
• Coordinate on all sides: Coordination with the State Commissioner for Data Protection & with the VBB Data Protection Officer; Head of the Data Protection Working Group

Procurement management, controlling & finances:

• Check: Settlement between transport companies & VBB
• Supervise: Supervision of contracts with system service providers; support for the further development of digital distribution systems in the VBB; preparation & follow-up and input to VBB committees; participation in ongoing funding & research projects
• Procurement & control: Procurement of systems & components; financial controlling, contract controlling & negotiations; acquisition of funding programs & preparation of funding applications

Your profile

• Master's or Bachelor's degree or alternatively a commercial apprenticeship with relevant professional experience
• Experience in project management
• Ideal: Experience in ticketing and sales in public transport in transport associations, transport companies or in the industry
• Interest in information & communication technologies (internet, data exchange, data communication)
• Professional handling of MS Office
• Team player (m, f, d) with the following soft skills: High willingness to dialog & cooperate, hands-on mentality, transparent as well as goal- & solution-oriented way of working

Our benefits

• Permanent full-time position (40 h/week)
• Good work-life balance: family-friendly & flexible working hours
• Annual time budget for mobile working
• Your personal VBB travel card (Deutschlandticket Job)
• Modern workplace in the center of Berlin
• Pleasant working atmosphere & flat hierarchies
• Flexitime & 30 days vacation (Christmas Eve & New Year's Eve are not considered working days for us)
• Company massage offer
• Individual further training opportunities (specialist training courses)
• Company pension scheme from the Versorgungsanstalt des Bundes & der Länder (VBL)

Have we piqued your interest? Do these tasks appeal to you & do you want to shape the mobility transition with us at VBB? Then we look forward to hearing from you! Please send your application in PDF format to the following address Andreas Kuck and Martin Fuchs Managing Director Bewerbung@vbb.de VBB Verkehrsverbund Berlin-Brandenburg GmbH Stralauer Platz 29 10243 Berlin Do you feel addressed by the tasks & do you want to shape the mobility turnaround with us at VBB? Then we look forward to meeting you! Please send your application in PDF format to the following address