Strategy & Operations Manager - New Zealand

Strategy & Operations Manager - New Zealand

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans. We're looking for a Strategy & Operations Manager to join our team in New Zealand and help us solve the toughest problems in our global fintech. Someone to roll up their sleeves and dive into every area of our business to help millions of customers worldwide.

What you’ll be doing

• Building and optimising processes to prepare Revolut New Zealand for hyper-growth
• Executing and scaling New Zealand operations, working with the local Operations team, Australia, and London HQ on devising detailed playbooks, feature integrations, and air-tight execution of Revolut products
• Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
• Proactively searching for new features to provide a seamless customer experience
• Streamlining the SOP and continuously improving it to achieve maximum efficiency
• Managing critical vendor relationships and building performance tracking systems
• Developing strategic supply chain partnerships and negotiating commercial terms

What you'll need

• A relevant bachelor's or master's degree
• 5+ years of experience in a similar position
• A solid track record of achievement
• Experience in a top tech company and/or startup, having quickly assumed responsibilities
• The ability to break complex problems into smaller ones
• To enjoy working with data to facilitate your work using SQL, Python, and/or Excel
• To be curious by nature and interested in making an impact
• Excellent communication and stakeholder management skills to make a good business case and convince people to help you execute it

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office or abroad
• A free Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. #J-18808-Ljbffr