Senior Account Manager

Rondebosch, South Africa | Posted on 10/02/2024 We are a proudly South African-based company that provides fast and secure payment processing solutions to businesses and financial institutions across 17 countries in Africa. As a one-stop, omnichannel payment solutions partner, Ecentric brings businesses the very best payment processing software & services for in-person payments, online payments, as well as for efficient back-office administration and reconciliation. Launched in 1998, Ecentric is characterised by innovation and a strong culture of excellence. Fast forward to today, Ecentric now processes 20% of South Africa’s card transactions, trusted by two thirds of South Africa’s leading retailers, and serves as a payments partner to 65% of JSE-listed retailers.

Job Description

Position Overview Ecentric Payment Systems is looking for a dynamic and experienced Senior Account Manager to join our Sales and Marketing team. In this role, you will play a key part in managing high-value client relationships and driving business growth. As a strategic leader, you will be responsible for implementing sales strategies and ensuring the profitability of key accounts. We offer a hybrid work model, allowing you to work both remotely and from our offices in Cape Town or Centurion. This is an excellent opportunity for an innovative and proactive individual who is eager to contribute to Ecentric’s success and growth. Roles and Responsibilities

1. Account Management : Lead the management of key accounts, building and maintaining relationships with internal and external stakeholders. Drive profitability and align account strategies with organizational goals.
2. Sales Strategy & Planning : Provide input into the sales strategy and budgets. Develop and execute account plans, collaborating with Product and Operations teams.
3. New Business Development : Identify and secure new business opportunities in line with the sales plan. Manage and drive new sales through the pipeline, ensuring growth and market expansion.
4. Client Relationships & Leadership : Maintain professional relationships with senior executives in key accounts. Deliver thought leadership to clients, contributing to both Ecentric’s and the client’s growth.
5. Market Insights & Contributions : Provide market and customer insights to the Product and Marketing teams. Participate in marketing activities such as conferences and industry forums.

Requirements

Qualification and Certification: Critical:

• Degree or Equivalent Qualification in a relevant field (e.g., business, sales, marketing, or finance)

Advantageous:

• Certifications in Sales/Account Management such as Certified Professional Salesperson (CPS) or Account Management Professional (AMP)

Years of Experience (post qualification) Minimum :

• 5 years of experience as a Sales Account Manager in banking, financial services, or payments sectors.

Maximum :

• 15 years of experience in account management or a senior role with extensive experience managing large, high-value accounts and driving business development.

Professional Expertise Critical:

• Client Relationship Management : Proven experience managing high-level client relationships, particularly in banking, financial services, or payments.
• Sales Strategy and Execution : Strong expertise in developing and executing sales strategies, with a track record of meeting or exceeding sales targets.
• Business Acumen : Deep understanding of market trends, customer needs, and product positioning, particularly in relevant industries.
• Negotiation and Communication : Experience negotiating deals and communicating effectively with senior executives and stakeholders.

Advantageous:

• Presentation and Proposal Development : Ability to create persuasive presentations and tender proposals that align with business objectives.
• Marketing and Industry Engagement : Experience contributing to industry blogs, participating in conferences, or providing thought leadership in relevant forums.
• Resource Management Input : Familiarity with sales tools, processes, and providing input into systems to optimize sales performance.

To ensure your application can be fully considered, it is essential to complete the SAPIA assessment, which will be emailed to you immediately after submitting your application. We kindly request that you complete the assessment within the next 3 days to proceed with the shortlisting process. We appreciate your prompt attention to this and look forward to reviewing your complete application! Our Culture & Philosophy We go beyond being just an employer - we are a long-term career growth partner in South Africa's payments industry. Here, we unleash our employees’ potential, embrace innovation, and shape the future of the payments industry. As such, we are committed to providing a comprehensive and competitive benefits package designed to support our employees' well-being, foster personal and professional growth, and enhance their overall quality of life. Our employee benefits program is tailored to meet the diverse needs of our workforce, recognizing that each individual plays a vital role in driving our company forward.

• Competitive salary structure including:
• Pension fund;
• Disability Benefit;
• Dread disease;
• Funeral Cover.
• Hybrid working arrangements are offered, with some exceptions.
• Conveniently located at the "Great Westerford Building" on the Corner of Dean Street and Main Road with access to:
• Dean Street Arcade and Newlands Quarters with a variety of Restaurants and Coffee Shops.

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