Clinic Manager

Job Description

Maintain high level of customer service Enhance customer experience throughout his journey in the clinic starting from the front  desk welcome till paying for his services. Excellent handling of complaints inside the clinic Proactively solving the patients’ problems before happening Making sure clinic rules are applied across the employees Oversee the floor operations including reception and nurse Monitors all clinic staff Maintain reception schedule Completes reception desk evaluation and takes disciplinary actions Reports consumed material to the manager Perform Stock check periodically  Verifies and approves medical purchases Ensure expired medications are replaced Making sure stock is maintained in adequate quantities  Assists in initiating changes in operations as necessary Ensures operational policies are being followed Ensures clinic neatness  Monitor waiting area flow

Job Requirements

Minimum 5 Years Experience  Excellent communications Skills Excellent Customer Service Skills Prior medical experience is plus