Major Account Manager
Job details
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5, our mission is based on the fact that businesses depend on apps.Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine F5's expertise powering over half of the world's applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry.This means that we are able to deliver and protect applications—revenue generating, brand-anchoring applications—from the point at which they are created through to the point when consumers interact with them. In other words, from "code to customer." This makes the combined forces of F5 absolutely essential to every digital organization in the world, including the world's largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive.As part of our growth, we are now searching foratalented Major Account Manager -You'll be a recognized and talented performer in this role with high energy, self-reliance and take ownership of your numbers and how you execute selling to customers in your territory. As this is a direct high touch role where all sales are made through our channel partners, you'll be making sure to take full advantage of our partners and Channel Partner Account teams on lead generation, account planning and new account development for the existing business and new accounts. You'll be used to our technology space, probably know the F5 portfolio and have a focus on selling Cloudservices. Key will be your passion and obsession for solving customer's challenges helping them through their own digital transformation.We've detailed some of the finer points on the role below. Take some to read through and we look forward to speaking with you about this opportunity.Your role:Customer development with a mix of new business and refreshes. Handling a portfolio containing mainly Government, FSI and Enterprise Accounts.. Responsible for territory planning through research, development and maintenance of long and short range sales and marketing plans. Develop customer relationships and lead generation with channel partners, building relationships and developing opportunities by effectively communicating and demonstrating F5 solutions together with a system engineer. This also involves training and educating customers on the F5 story "from Code to Customer". Developing and delivering sales presentations and closing sales in a professional and effective manner. Including: developing technical presentations (in collaboration with F5 pre-sales technical team) and hosting customer and partner workshops. Maintain up-to-date knowledge of industry trends, technical developments, and government regulations that effect target markets. Understand organization's business needs, develop application of products and services and effectively communicate F5's technical value-added solutions to meet those needs. Including: researching and developing lists of potential customers; identifying and qualifying business opportunities, making regular sales calls to develop relationships and following-up on sales leads Prepare formal proposals and present to all levels of the organization including executive level Lead negotiations, coordinate complex decision-making process, overcome obstacles to closure and close sales in a professional and effective manner Assume a leadership role in coordinating territory strategy and tactics for sales support team (inside sales, systems engineering, channel manager) Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce.com CRM tools are utilized appropriately and maintained on a regular basis Develop and maintain detailed account profiles for large accounts in territory, to be reviewed by management on a quarterly basis Provide regular updates to manager concerning account issues, financial status, etc. Meet or exceed sales quotas and revenue goals Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers Champions significant projects, programs and business initiatives using demonstrated creativity and initiative Influence at senior levels within account e.g. Senior Executive/Board/Chair Perform other related duties as assigned What we're ideally looking for:Typically a number of years direct work experience in a relevant environment, namely, SaaS, PaaS, IaaS, Cloud, Security or Networking Infrastructure delivering quota. Experience in Government, FSI and Enterprise Accounts. Driven and tenacious with "can-do" attitude Track record of New Business attainment Bachelor's degree preferred and relevant work experience Experience with Internet related software or systems Excellent negotiation and closing skills First class solution selling and presentation abilities Excellent client interfacing and customer-focused approach Ability to provide and work from a home office located within the territory The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com
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