Customer Service | Mandarin | Basic up to RM4500
Full time
at J-Recruit Recruitment Agency
in
Malaysia
Posted on October 15, 2024
Job details
About the Employer Founded in 1973 and now grown to become a global organization. With more than 800,000 independent distributors situated worldwide focusing producing product line of premium quality undergarments with unique body-shaping features. Benefits:
- RM 2,500 RM4,500
- Allowance
- Bonus twice a year
- Communicate with customers via phone, email & face to face.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Possess a good command of Mandarin & English in both written and verbal forms.
- At least 1 year of working experience in the related field is required for this position.
- Knowledge of MS Excel & Word.
- Willing to work multitask and able to work independently and with minimal supervision.
- Excellent computer skills and Excel spreadsheet experience.
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