Technical Product Owner - Customer Integrations
Job details
About Brenntag:Brenntag is the world's largest chemical and ingredients distributor, connecting suppliers and customers with innovative solutions and a global network. Our commitment to excellence and sustainability drives us to continuously improve our processes and technologies.Role Overview:As a Product Owner within the Commercial Platform Team at Brenntag, you will play a pivotal role in leading multiple initiatives within the Digital Partner Onboarding and Partner Integration tracks. You will work closely with cross-functional teams to develop and enhance digital solutions that streamline partner onboarding processes and integrate seamlessly with our systems and platforms.Key Skills & Requirements:- Certified Product Owner (PSPO or CSPO certification)- Proficient in business process mapping.- Skilled in data mapping to analyze source-target relationships effectively.- Experienced in integrating with ERP/CRM systems with a focus on Salesforce.- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.- Proven experience (atleast 5 years) as a Product Owner or similar role, preferably in the technology or chemical distribution industry.- Strong technical background with a good understanding of software development methodologies (e.g., Agile, Scrum).- Excellent project management skills with the ability to prioritize tasks, manage resources, and meet deadlines.- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.- Able to solve complex problems and take a new perspective on existing solutions- Ability to anticipate customer needs- Analytical mindset with the ability to gather and interpret data to drive decision-making.- Proven track record of successfully delivering complex projects in a fast-paced environment.Key Responsibilities:- Lead the development and execution of digital initiatives within the Digital Partner Onboarding and Partner Integration tracks.- Collaborate with stakeholders to gather requirements, prioritize features, and define the product roadmap.- Translate business requirements into actionable user stories, acceptance criteria, and product backlogs.- Refine User Stories to clear technical requirements, reflecting the business needs- Work closely with development teams to ensure timely delivery of high-quality software solutions.- Act as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.- Provide oversight of strategy, technical, and transition management aspects- Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs- Conduct market research and competitor analysis to identify emerging trends and opportunities for innovation.- Define and track key performance indicators (KPIs) to measure the success and impact of digital initiatives.- Understand how features are performing, the level of customer satisfaction, and provide suggestions for improvements- Champion a customer-centric approach, ensuring that products meet the needs and expectations of our customers, partners and end-users. PRB
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