Inside Sales Specialist (Global Business)

About Emeritus:Emeritus is committed to teaching the skills of the future by making highquality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.Roles and Responsibilities: Build and manage lead pipeline of multi-discipline education programs from globally renowned B - Schools such as Wharton, Columbia, INSEAD, MIT Sloan, Berkeley, Kellogg, Cambridge-Judge & Harvard to senior and top management executivesProviding in-depth and customized information to interested executives who enquire on comprehensive leadership development programs through phone and emailEnsuring that details pertaining to lead discussions are updated real-time on CRM (Customer Relationship Management) softwareGuiding and following-up on program milestones, documentation, timelines and payments with customersDeveloping best practices for interaction with customers including standard FAQs to ensure that we are capturing value and ensuring the appropriate programs are recommendedResponsible for adherence of the inside sales process, tools and data management • Self-contributor roleMentor and motivate a diverse inside sales team to achieve high enrolments for all programsDemonstrates ability to leverage internal relationships with other departments to move the lead through pipeline stagesOrganize and participate in marketing feedback meetings (internal), as appropriateDemonstrates an infectious positive attitude toward the job, the team, and the organizationAbility to multi task : Not just consultative Sales , but to understand end to end mechanism ( From consultative sales to timely payment to enrolment/admission)Skills and Qualifications: Proven inside sales/ consultative Edtech experience with a consistent track record of exceeding acquisition/Sales targetsExcellent verbal, written communication, listening and data analysis skillsStrong phone / Video call presenceDemonstrated advanced proficiency with Microsoft Excel and Salesforce.comDemonstrated ability to manage and prioritize multiple programs. Flawless follow-up skills to ensure that leads move to closureAbility to be pleasantly persistent with customers. Must enjoy customer interaction and has a positive attitude and pleasant phone mannersAbility to succeed in a revenue oriented and sales focused environmentAbility to work with limited direct day to day managementAbility to reach out to a substantial number of potential prospects in a fast-paced environment , While making meaningful conversation.An entrepreneurial spirit to work in a start-up culture with a diverse and global talent poolEmeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.In press: https://inc42.com/buzz/edtech-startup-eruditus-fy23-revenue-crosses-inr-3000-cr-mark/ emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com) PRB