Client Service Account Manager
Full time
at Deutsche Bank
in
Online
Posted on October 9, 2024
Job details
Client Service Account Manager
Job ID: R0349740Full/Part-Time: Full-time
Regular/Temporary: Regular
Listed: 2024-09-18
Location: Dublin
Position Overview
Job Title Client Service Account Manager Location Dublin Corporate Title Assistant Vice President Working as part of a growing global team the Client Services Specialist is a senior position responsible for a portfolio of clients / deals within the Structured Finance Team servicing Collateralised Loan Obligation (CLO) and Loan Fund transactions. Acting as primary contact for their assigned clients and team. Working closely with sales team and support teams to deliver best in class service to clients. A great opportunity to work in a client facing role within Structured Finance. What we’ll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. Hybrid Working We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility). You can expect:- Competitive salary
- Pension
- Min 25 days’ holiday
- Life Assurance and Healthcare for you and your family
- A range of benefits including TaxSaver Travel Scheme & Retail Discounts
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year
- Responsible for a portfolio of clients and or deals working with a team of client service account managers servicing structured finance transactions, acting as the Relationship Manager and senior escalation point for the respective clients
- Providing oversight, guidance and development to junior team members and ensuring team are delivering best in class service to their clients
- Liaising with clients, counterparties and relevant internal departments to ensure transactions and queries are dealt with in an efficient and timely manner
- Reviewing transaction documentation in conjunction with the in-house legal team, both pre and post-closing, ensuring the effective processing and settlement of deal related transactions, including cash payments, instructed investments and custody securities settlements
- Production and delivery of compliance reporting, European Securities and Markets Authority (ESMA) reporting, payment date reports, daily cash management
- Experience in Structured Finance, ideally in a client services role
- An understanding of the global financial services industry and debt capital markets and structured finance
- Prior experience in CLO and or Loan Funds is beneficial
- Confident and experienced in client relationships, able to build a rapport and maintain strong relationships with clients
- Good communication skills and a track record of developing and guiding staff
- In depth knowledge of Payment processing, Issuing & Paying Agency Operations, Structured Finance Transaction documentation, Capital Markets Operations
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.