Supply Chain Senior Executive / Assistant Manager - Muar, Johor

Supply Chain Senior Executive / Assistant Manager - Muar, Johor

BioFact Life Manufacturing Group is now one of the largest nutraceutical and herbal products manufacturers in Malaysia. BioFact Life operates its three manufacturing plants from the township of Muar, Johor, Malaysia, employing a comprehensive seed-to-shelf strategy in its business operations, demonstrating a firm commitment to extensive research and development, manufacturing, and marketing of nutraceutical products locally and internationally. Job Description:

• Ensuring that products processed for shipping are delegated to courier with the right quantity.
• Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution.
• Fulfill customer requests and immediately resolve complaints.
• Supervise a team of supervisors and material handlers for stuffing and un-stuffing of containers for export and import shipments.
• Oversee the storage, control, and distribution of materials and products according to company needs and customer requirements.
• Ensure the cleanliness of the warehouse and proper and safe functioning of warehouse tools, facilities, and equipment.
• Liaise closely with various departments and suppliers to ensure efficiency and effectiveness in the operations.
• Review, provide feedback, and update relevant SOPs and procedures regularly to assure they fit company needs.
• Conduct SCM activities including relevant warehousing, purchasing, inventory control activities, and logistics.
• Streamline and implement processes and policies to increase the efficiency of operations in the Supply Chain Department.
• Work closely with the operation team to ensure on-time shipment documentation.
• Plan for supply and demand with the right assumptions to minimize logistics costs.
• Manage backlog, analyze, and resolve transactional issues that may prevent on-time shipments to avoid additional charges.
• Able to handle export and import shipments.
• Manage and follow up with suppliers to assure compliance with company quality policy and SCM requirements, including CAPA, continuous improvements, and pending issues.
• Organize and manage the packing and distribution of stocks to outstation stores by liaising with third-party logistic providers.
• Able to work closely with forwarders and port personnel (Northport and Westport) to solve daily issues for haulage.
• Responsible for any miscellaneous and ad-hoc tasks.
• Responsible for reporting problems regarding the Food Safety Management System.

Qualifications & Experience Requirements: Education level: Minimum Bachelor's Degree in Logistics, Transportation, Operations, or equivalent. Experience: Three (3) years of working experience in related industries. Benefits:

• Medical & Hospitalization Coverage

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