Technical Support Specialist
Job details
We are a bunch of humans working in Xumerz Inc towards a common goal. Our usual mornings start with welcoming our team-members with handshakes and ice breakers. However, when it comes to work, we are one professional team dedicated to our tasks and trained for high performance.
We are a product-based company (we own products, not just projects) established in 1995; hence, growth and performance-oriented. Some of our team members have been with us for almost 2 decades now. Headquartered in Seattle, USA, we have our offshore offices in Canada, Peshawar, and Lahore.
If you think you have a good command of English and are willing to learn and grow, either apply online or call me at 0312-933-1121.
Job SpecificationCore Requirements:
Excellent verbal communication skills in the English language.
Establish a friendly and good working relationship with customers.
Highly responsible, dependable, and with high attendance.
Fast learner.
Able to work till late hours; 4:00 PM till 1:00 AM (night) to be precise.
Proactive attitude and ability to work under stress.
Team up with software developers to gain knowledge of new software versions and/or bug reporting.
Other Responsibilities:
Provide IT technical support remotely and log call details.
Remote software installation and troubleshooting.
Working knowledge of remote support.
Computer Science or IT (related) background.
Basic to intermediate knowledge of SQL Server troubleshooting/installation.
Support the roll-out of new applications.
Respond within agreed time limits to call-outs.
Information Technology and Services - Peshawar, Pakistan
About UsIn 1995, a technologist teamed up with a group of entrepreneurs to help businesses migrate to the then latest 32-bit technology; today, the same technologist and the same group of entrepreneurs continue their services and help businesses migrate to the latest technologies.#J-18808-Ljbffr
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