Sales and Back-End Management Associate

About Us: The Shirt Studio is a leading bespoke tailoring brand specializing in custom-made shirts, suits, bandhgala, sherwanis, trousers, and Modi jackets. We are dedicated to providing exceptional quality and personalized service, crafting garments that reflect our client's unique styles and preferences. Our commitment to excellence and attention to detail set us apart in the world of made-to-measure fashion. Position Overview: We are seeking a motivated and detail-oriented Sales and Back-End Management Associate to join our team at The Shirt Studio. This multifaceted role combines sales and client service with back-end operations management. Key Responsibilities: Sales responsibilities: • Guide clients through the entire bespoke process, from initial design and fabric selection to final fitting and delivery. • Conduct personalized consultations to understand client's needs and preferences as per their product requirements. • Take precise measurements and conduct fittings to ensure each garment meets the highest standards of fit and comfort. • Stay informed about our full range of products, including fabric options, styles, and trends, to offer knowledgeable recommendations and guidance. • Build and maintain strong relationships with clients to encourage repeat business and referrals. • Achieve individual and team sales goals through proactive client engagement and follow-up. Back-End Management Responsibilities: • Oversee the order lifecycle, including processing orders, tracking progress, and ensuring timely delivery of custom garments. • Manage inventory of fabrics, materials, and accessories, coordinating with in-house team and suppliers to maintain stock levels and handle reorders. • Maintain accurate records of client orders, measurements, and preferences in the CRM system. • Handle organizational tasks such as scheduling appointments, managing client inquiries, and coordinating with the production team. Experience: • Minimum of 2-3 years in a sales or customer service role, preferably within the fashion or bespoke tailoring industry. • Experience in back-end management is a plus. Skills: • Excellent interpersonal and communication skills with strong attention to detail. • Ability to manage multiple tasks and prioritize effectively. • Skilled in MS Office Suite (Word, Excel, Outlook). Personal Attributes: • Customer-focused individual delivering outstanding service and exceeding client expectations. • Self-driven with a proactive approach to solving problems and improving processes. • Team-oriented with a positive attitude and a willingness to contribute to a supportive team environment. Benefits: • Competitive salary of up to INR 40k with performance-based incentives. • Employee discounts on custom-made garments. • Opportunities for professional growth and development. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and interest in the position to theshirtstudio.careers@gmail.com The Shirt Studio is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees