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Company OverviewUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments.Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation, and a co-pilot to guide you. We understand better than anyone how to capture voice, video, and text and analyze all types of data.This position will generate new business through building a reseller, technology, and referral partner network focused on contact centres. This position will be responsible for executing on all aspects of the business relationship with each partner including recruiting, qualifying, onboarding, selling "through the partner" and "to the partner", pipeline reporting, and win/loss reporting. The position will carry a dollar sales target.You need to be a highly motivated team player with deep expertise working in contact centres, automation, RPA, and a flair for a fast-paced, cross-functional work environment. You should have the ability to establish broad senior-level relationships and a proven track record of delivering results. You should be able to effectively communicate and build relationships with sales and executive leaders in the partner organization.Key to the position is effective collaboration with multiple cross-functional stakeholders, including product development, product marketing, sales, alliances, marketing, legal, and operations. You will need to maintain a deep understanding of Uniphore technology offerings and articulate Uniphore's propositions to channel partners and corporate enterprise clients. This is a key and strategic role that requires a balance of strategy with a strong roll-up your sleeves and 'get it done' mentality.Your ResponsibilitiesManage the channel partners' go-to-market relationship, engagement strategy, and alignment at all levels of Uniphore.Create and execute Go-to-Market plans that include target accounts/markets, sales strategies, collateral, sales playbooks, and sales assets.Establish QBR to monitor Success Metrics and KPIs.Provide input to target market, territory, account, and opportunity plans.Work with enablement teams to provide training and enablement for respective channel partners as appropriate.Establish and implement processes and guidelines appropriate to exchange information.Coordinate with and help to set priorities for technical pre and post-sales resources.Work with sales, marketing, and alliance leaders to generate new business in existing accounts and in new markets.Your Qualifications12-15 years of selling software/preferably SaaS to Contact Centres with extensive executive relationships.Demonstrable track record of success in channels rationalization and strategic planning.Strong verbal and written communication skills.Experience and ability to forecast sales on a weekly basis.B.S. Degree, MBA preferred.High calibre, dynamic personality.Able to think strategically and to translate into measurable actions.Ability to travel frequently.Proficiency in Arabic language is mandatory.Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.All applicants - to review our privacy notice, please click here.
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