U S Department of Labor is looking for Information Technology Specialist

Summary The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL's mission. More information on the OCIO is available on our website and LinkedIn accounts. This position is inside the bargaining unit. Learn more about this agency Help Duties Selectee(s) will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in: Washington, DC; Dallas, TX; Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; San Francisco, CA. For specific locations, see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, salary will be set in accordance with the selectee's assigned duty location. Current DOL policy requires on-site work at least 5 days per pay period. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy. The U.S. Department of Labor (DOL) promotes the welfare of the wage earners, job seekers and retirees of the United States. The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables DOL to perform its mission. The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information DOL's key technology solutions and leadership. The Applications Software position performs work that involves the design, documentation, development, modification, testing, installation, and support of new or existing applications software in support of Agency requirements.

• Works closely with the Operations support team(s) as needed to resolve issues relating to hardware and software integration and database development efforts, and with the Security team to validate system security and to update security documents as needed.
• Investigating and analyzing a variety of unusual problems, questions, or conditions associated with a particular application, systems issue, or specialty area; formulation of projects or studies such as those to substantially alter major systems; or establishment of criteria in an assigned application, system, or specialty area.
• Incorporates advanced programming techniques and concepts to include workflow products, re-useable code, rules-based engines, portals, modular programming with shorter development cycles, etc., in order to cut costs, save time, and maximize efficiency.
• Design, develop, and manage systems that meet current and future business requirements.
• Communicate complex technical requirements to non-technical personnel.
• Influences and persuades employees and managers to accept and implement findings and recommendations.
• Provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues relating to design and development tools and practices.
• Translating systems requirements into applications prototypes/wireframes.
• Planning and designing systems and applications architecture. Designing and developing user interfaces. Developing database schemas. Writing, debugging, and maintaining code according to organizational standards. Developing use/test cases and test plans.
• Coordinates and works with the Quality Assurance/Configuration Management team throughout a life cycle development project or during the test phase of any effort that includes changes in code.
• Lead programmers during the design and development phase of IT projects.
• Participate in project management activities to include development of statements of work/scope definitions, project planning and tracking, and project risk identification and mitigation.
• Functions as a member of a project team of analysts and developers working closely with the end-users and system analysts to understand program office requirements and system/program requirements.
• Contacts are with IT specialists and employees in related or support units within the immediate organization, subject-matter specialists and clients in other program offices, Department-level work-groups and committees on an ad hoc basis.
• Must be skillful in approaching contacts to obtain the desired results; e.g., narrowing the scope of a project in order to meet time or resource constraints.
• Conduct and participate in peer reviews and walk-throughs.
• Performs other duties as assigned.

Help Requirements Conditions of Employment

• Must be at least 16 years old.
• Must be a U.S. Citizen.
• Candidate required to obtain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met.

Qualifications You must meet the Specialized Experience to qualify for IT Specialist, as described below. For GS-13: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-12 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Qualifying specialized experience for GS-13 includes:

• Experience with Angular, TypeScript/JavaScript, RESTful API, AWS (Cloud), HTML, and CSS OR Drupal, Web form development, RESTful API, AWS (Cloud), Content management, and/or Learning Management systems.
• Experience in the application of software design concepts and methods sufficient to lead a multifunctional development project in software analysis, design, development, and implementation for a new system or major enhancement to an existing system.
• Experience in the application of software design concepts and methods sufficient to assess the feasibility of adopting new software design technologies within the current systems environment and develop best practices guides for use by other applications software teams.

In addition to the above, applicants must meet the Basic Requirement with the IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education This job does not have an education qualification requirement. Additional information This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit. The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered. Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy. Based on agency needs, additional positions may be filled using this vacancy. The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information. The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions. All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71. Read more

• Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Office of the Assistant Secretary for Administration and Management 200 Constitution Avenue NW Washington, DC 20210 US