Product Manager

Minimum Requirements:

• Matric (Grade 12)
• Suggested Minimum Years of PM Experience: 4-6 years
• Recognized as full owner of a product or multiple features
• Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
• Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
• Successful participation in customer engagements.
• Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

• Customer Focus • Interacts frequently with customers, and generates customer requirements. • Anticipates customer needs and prioritizes those for the organization. • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events. • Predicts short term market changes and implications on the product. • Continuously aims to meet customer expectations without compromising the commercial viability of the product.
• Data-Driven Decision-Making & Analysis • Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company. • Demonstrates the ability to make trade off decisions between potential product capabilities. • Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products. • Generates new ideas by analyzing product data for insights.
• Go to Market & Product Marketing Lifecycle • Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders. • Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales. • Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition. • Offers Train-the-Trainer sessions in support of operations for market rollout. • Assists on collateral for sales demonstrations and customer events. • Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.
• Product Delivery & Development Lifecycle • Solves customer issues with product features that achieve business goals and metrics. • Has a deep understanding of his/her feature area and develops prototypes. • Participates in product discovery, according to defined process, for new product development. • Manages portions of the product lifecycle. • Is familiar with SDLCs as identified by management e.g. agile processes.
• Strategy & Commercial Acumen • Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction. • Independently uses information derived from competitive analysis to drive product direction and strategy. • Understands, formulates and budgets the operating costs required to deliver the revenues. • Creates product development plans including opportunity assessment and business case.
• Technical Skills • Considers high-level technical approaches to use when prioritizing functionality. • Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)• Has a firm grasp of data and technical architecture principles and best practices.