Customer Solution Engineer

Hitachi Energy has an exciting opportunity as a Customer Solution Engineer. You'll be working to support a team of Senior Engineers and will develop your commercial and technical skills across a broad segment and customer base. This requires us to build pre-engineered solutions that could be adapted and customized to fulfill local customers' needs with reduced prime cost, time to market, and effort. Responsibilities:

1. Face-to-face and/or remote sales to new or existing customers.
2. Assessing customer needs and suggesting appropriate products, services, and/or solutions.
3. Supporting the initial design and the creation of specifications for the solution using appropriate engineering tools and software.
4. Dealing with specialist supply chain to design to be fit for purpose.
5. Harmonisation and Homologation of Solutions making them fit for market.
6. Produce and maintain a mapping of which customers are present in which markets for which products. Segment based on market characteristics.
7. Understand and articulate the regional and country regulatory environment as it affects the portfolio.
8. Interface with Grid-eXpand team and with Front End Sales to ensure harmonized account plans as required.

Background:

1. Engineering Degree (Mechanical or Electrical a plus).
2. Proven experience in product marketing and sales, preferably with a background in the product portfolio covered.
3. Strongly experienced team player (i.e., with cross-cultural, legal, and contractual implications).
4. Demonstrable experience in dealing with Customers' specifications and typical requirements for the energy segment.
5. Successful proven track record of achieving and exceeding targets.
6. An in-depth knowledge and experience of the marketplace in which Hitachi Energy operates.
7. Customer-oriented, applying advanced communication skills.

Our vision is to deliver best practice project delivery through our Grid-eXpand portfolio and build a digital library of fully available pre-engineered sustainable solutions for the Irish Market. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. #J-18808-Ljbffr