Job details
Job Description:To support activities as specified below:Vendor relationships (existing, new)BAU administration, which covers management of Premises/ Facilities, Security, Utilities, Order placements, inventory control, waste management, etc.Expense and Accrual managementCustomer FulfilmentMailroom managementArchives managementPrice/ cost optimization; vendor negotiationsSpecial projects to the extent they cover the above areas.All activities need to be supported in the context of the bank's policies.KEY RESPONSIBILITIES / DUTIES:List daily/weekly duties that account for at least 5% of the time as well as typical projects or assignments.KPIs for this role would include the following:Minimising Unplanned DisruptionsEnsuring periodic preventive maintenances are performed & effectiveEffectiveness of Price negotiations/ cost saves delivered.Adherence to policy (for example, Vendor Policy, Outsourcing Policy)/ minimal policy breachesMinimal SLA breaches for outsourced activities managed by vendorsImportant Skill sets required for this position are:Technical:Mandatory: Experience in facilities management, including a working knowledge of electrical, plumbing, air-conditioning, security infrastructureMandatory: Experience in dealing with the entire vendor life-cycle (preparation and issuance of RFPs, bid management, price negotiations, agreement finalization, bid award, project tracking, periodic vendor evaluation and assessment).Mandatory: Experience in dealing with local authorities such as the Police, Civil Defence, DED.Mandatory: Regulatory awareness, especially in the context of safety & security.Beneficial: Experience of having worked in a banking/ financial institution, with awareness of banking products, channels, overview of banking regulations.Beneficial: Experience in managing document archives.Softskills:Service orientation; an ability to meet established service standards; capable of reviewing and revising service standards in coordination with Hubbed Operations.Process orientation; an ability to review operational processes so as to enhance the risk management and customer orientation.Team management; an ability to manage the team (comprising 1 person) and to liaise with other departments to develop back-ups to manage leaves, etc.Qualifications / Experience Required:Should have at least 10 years experience, including 4 years in a Unit Head's capacity.Ability to interact with diverse set of stakeholdersAbility to work to stringent deadlines, independently and with a 'Do-it-Right-the-first-time' approach to quality.Exhibit willingness to assume additional responsibilities as may be required.Fluent in Arabic, EnglishCompany Name: Client of SymmetricalLocation: DubaiJob Code: HR/SGS/059Experience: 10Job Salary: Up to AED 26,000/- to AED 28,000/- pm
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