E-Commerce Executive

Job Responsibilities:

• To achieve Net Revenue Ecommerce with ideal conversion rate & basket size.
• In charge of channels such as Lazada, Zalora, PG Mall, and others as necessary. Responsible for managing tasks related to product management, including products, pricing, discounts, and promotional tools.
• Negotiate with the PIC in the seller center for marketing exposure and subsidy discounts to boost sales or any packages that the seller center provides.
• Work closely with the merchandise team to implement effective promotions for campaigns on the channel.
• Responsible for preparing and analyzing promotion/product sales reports or any reports related to sales performance.
• Monitor the overall store performance such as chat response rates, fulfillment rates, and others.
• Manage the withdrawal process on marketplace channels and submit reports to the finance department.
• Involved in stock allocation at iStore and iSend, and work closely with the inventory team regarding stock management.
• Participate in hosting live sessions when necessary and assist as a backend admin during live sessions.
• Work closely with copywriters & designers for all social media content and ensure all marketing materials are blasted to customers in a timely manner.
• Fulfill any other duties as directed by the Head of Ecommerce.

• Minimum Diploma holder.
• Minimum 2-3 years working experience in E-Commerce & Marketing industry.
• Experience creating strong, engaging content.
• Demonstrated excellence in writing, proofreading, and editing.
• Ability to work efficiently without compromising quality or accuracy.
• Familiar with online shopping experience.
• Experience in E-Commerce platforms like Shopee & Lazada.
• Strong understanding of trends and an ability to respond to customer demand.