Technical Support Officer - IT Support
Job details
Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.
The ideal candidate will have excellent problem-solving skills, a strong passion for customer service, and a solid understanding of hardware and software troubleshooting. The role requires effective communication skills and the ability to work well in a team-oriented, fast-paced environment.
Responsibilities:Provide technical assistance and support to clients.
Ensure prompt resolution of technical issues.
Utilize remote support tools and ticketing systems.
Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field.
Strong knowledge of computer systems and technologies.
Experience with troubleshooting hardware and software issues.
Excellent customer service and communication skills.
Ability to prioritize and manage multiple tasks.
Familiarity with remote support tools and ticketing systems.
Professional certifications, such as Microsoft Certified IT Professional (MCITP) or CompTIA A+, are a plus.
Salary: PKR 32,000 + Benefits#J-18808-Ljbffr
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
