Facilities Support Manager, Longford

The details for the selected vacancy are shown below.

• Advert Title: Facilities Support Manager, Longford
• Advert Text:

  Overall Purpose of the Job

  Accurately and efficiently co-ordinate the onsite facility. The successful candidate will be responsible for coordinating the day-to-day maintenance planning on the ground. The Facilities Support Manager will also be responsible for liaising closely with the client with day-to-day operational matters.

  Main duties and responsibilities

  • Promote and deliver the aims of the Company to meet or exceed the quality levels and customer support objectives central to the Company’s core business.
  • Work closely with a project team and support planning and scheduling facility maintenance.
  • Ensure that control measures are in place to maintain safe working environments for subcontractors.
  • Manage and be responsible for all aspects of the portfolio under your control.
  • Ensure that service delivery is managed in line with the SLA and KPI’s.
  • Establish and manage quality measures and procedures to enable two-way communication, ensuring feedback and continuous improvement.
  • Facilitate and manage training requirements to ensure that contractors are fully trained in all aspects of the service provision.
  • Perform routine maintenance and repair of buildings, facilities, and surrounding grounds using appropriate tools and equipment.
  • Conduct regular inspections and preventive maintenance to ensure compliance with safety regulations.
  • Support validation/quality department with necessary documentation for facility maintenance in line with site operating procedures.
  • Attend frequent meetings to discuss progress of service and arising matters.
  • Ensure safe systems of work are in place for all operations by managing and addressing Health & Safety requirements.
  • Ensure compliance with all statutory and company procedures.
  • Suggest and implement improvements and innovations in service delivery.
  • Form a good working relationship with the Client ensuring satisfaction is sustained at all times.
  • Effectively source and utilize materials and subcontractors.
  • Timely and accurately produce all client reporting requirements, including bespoke reporting/documentation to support Client relationships and develop the contract base.
  • Take on ad hoc projects as deemed necessary by your line manager and the Director.
  • Perform any ad-hoc duties as requested by your line manager.
  • Manage work orders and oversee the maintenance and repair of the building or facility.

  Person Specification

  • Ability to develop and grow customer relationships.
  • Ability to operate in dynamic environments where circumstances can change rapidly.
  • Strong decision-making ability.
  • Excellent communication, collaboration, and delegation skills.
  • Proactive and strategic planning skills.
  • Self-motivated and able to motivate others.
  • Dynamic approach to achieving continuous improvement.
  • Excellent people management and communication skills.
  • Customer-focused management style.
  • Ability to make on-the-spot decisions.
  • Excellent problem-solving skills and a ‘think outside the box’ approach.
  • Excellent commercial skills with the ability to hold financial responsibility.
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
  • Key Competencies: Contractor Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results, Tactical, Proactive Logical Approach, and ability to take ownership.

  Qualifications and Experience

  • Previous experience working in a regulated Client environment.
  • Previous business management experience.
  • Knowledge/experience within the cleaning/security function is essential.
  • Third-level qualification or trade qualification equivalent.
  • Membership in a relevant professional organization.
  • Garda Vetting would be beneficial.
  • Financial and budgetary experience is essential.
  • Project management experience.
  • A full clean driving license is essential for this role.

  Working Pattern

  Mon - Thurs: 8am to 4.30pm Fri: 8am to 3.30pm 39 hours per week

  Ref: 13661