Skin Therapist & Retail Specialist - South / South West | Luxury Skincare & Beauty Tech
Job details
The Harpar Grace portfolio boasts some of the most coveted and luxury positioned skincare & beauty tech brands in the world, used by aesthetic practitioners and consumers globally to treat skin concerns and optimise treatment outcomes globally. The business distributes the A-list go to brand of iS Clinical Cosmeceuticals, brow & lash category leaders, Revitalash Cosmetics, Totally Derma Nutraceuticals as well as owning the worldwide acclaimed leader in light therapy & wellness technology brand, Déesse PRO. POSITION SUMMARY This exciting & diverse role is responsible for deploying our engagement activity across social media, partner training & event plans and delivering virtual skin consultations for the full Harpar Grace portfolio. As the face of our Brands, the Skin & Activation specialist is a pivotal role to be able to bring expertise and knowledge alive across an omni channel approach. We are looking for a candidate with the energy to deliver top quality events, bringing education to life. With a strong focus on luxury, results driven & advanced offerings, this role boasts exceptional potential for opportunity and reward in line with the company’s growth strategy. MAIN ROLES & RESPONSIBILITIES BRAND ENGAGEMENT
- Conduct introductory treatment experiences with prospective target accounts
- Key driver in team preparation & attendance at industry conferences and events
- Develop high quality, engaging content to deliver across our social media platforms
- Conduct consumer skin consultations
- Deliver memorable brand experiences to engage prospects/influencers
- Manage & Conduct VIP treatment days
- Network across all account channels to support brand penetration & reputation
- Organise & Attend account retailing & customer engagement events
- Develop a thorough understanding and expertise of the portfolio to champion the brands
- Deliver training across the Southern region to our accounts & staff
- Define & deliver training to enhance retailing performance of accounts where identified
- Maintain constant dialogue with head trainers in brand head offices to employ best practices
- Develop remote training content where appropriate & liaise with accounts to implement
- Design & oversee training plan to meet needs of accounts opened & agree timings
- Cultivate a family ethos in all those trained and encourage communication and partnership
- Maintain daily calendar, call logs, expense reports, business reporting and any other administrative requirements key to the role
- At least 3 years solid experience within the Beauty/ Aesthetics industry as a therapist/training manager
- Trained therapist up to NVQ Level 3 /City & Guilds or equivalent with advanced treatment/modality training preferred
- Strong & passionate retail training experience
- Experience delivering exquisite & memorable treatment experiences to VIP guests
- Experience developing retail skills & performance amongst staff
- Strong professional & presentation standards
- Confident with IT including CRM systems/power point/outlook/excel.
- Presenting to potential accounts with an engaging and confident manner
- Hold a UK driving licence
- Passionate about beauty, spa & delivering practical treatment training
- Loves activation events to bring brands and treatment experiences to life!
- Experience creating engaging social media content including the use of Reels
- Confident in delivering live training through social media
- Energetic, self motivated, creative thinker who flourishes at working independently
- Strong communicator & ability to engage and persuade
- Professional and takes pride in appearance at all times
- Responsive & adaptive to changing workloads, timelines and outputs required due to the fast moving pace of the industry and brand portfolio
- Willingness and ability to travel on a daily basis in line with jointly agreed plan
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