Supervisor de vendas
Job details
Team Leader – English Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual Team Leader working in our Av. Paulista, São Paulo, Brazil site, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll Do As a Leader
- Lead a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
- Drive the highest level of performance from the Sales teams and at the same time role model & instil Ttec and client values. Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
- Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
- Build knowledge on client products and services – features, benefits and impact on Digital media/cloud based customers.
- Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
- Advanced or fluent English
- Bachelor's degree (completed)
- Good communication, proactivity, relationship and strong leadership.
- Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- Showcase a proven track record in motivating and leading a team.
- Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
- Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
- Competitive Salary
- Benefits: Meal Voucher, Health Care, Dental Care, Life Insurance, Growth Opportunities, Digital Marketing Trainings, Relaxed and Dynamic Work Environment, Partnerships with Universities, Language Schools, Gyms and Recognition Events with the Client
- Schedule: Monday to Friday - 9 am to 6 pm
- Location: Av. Paulista, next to Consolação subway station
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