Associate Support Engineer, Security

Associate Support Engineer, Security

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. We are actively seeking a Associate Support Engineer, Security. This is a remote position that is based in Malaysia. Position Summary The role of the Security Products and Services Engineer is to manage and pro-actively support the Rimini Street security solutions under the guidance of a Security Solutions Architect. SPSA will follow the project plans and apply the best practices to work with the client’s IT teams to manage the environment. The SPSA is responsible for collaborating with Global Security Services (GSS) teams for post-implementation support including application security policy maintenance, installation of security patches and security software updates. The SPSA will also be responsible for complete monitoring, reporting, troubleshooting and managing the security solution. Essential Duties & Responsibilities

• Managing, monitoring, and upgrading security measures for the protection of the organization's data, systems, and networks.
• Troubleshooting security problems.
• Responding to all system and/or network security breaches.
• Ensuring that the organization's data and infrastructure are protected by enabling the appropriate security controls.
• Appropriately respond to security breaches and investigate how they occurred.
• Report to members of senior management on potential threats, proposed improvements, and ongoing security issues.
• Constantly strive to find vulnerabilities in hardware, software, and applications.
• Participating in the change management process.
• Participating in client meetings.
• Communication among team members.
• Be enthusiastic and always keep upskilling.
• Be dedicated to your work.

Education

• A degree in computer science, IT, systems engineering, or related qualification.

Location

• Remote - Malaysia.

Experience

• 2 years of work experience with incident detection, incident response, and forensics.
• Previous experience in communicating with customers and meeting customer demands.
• Experience with Firewalls and Endpoint Security.

Qualification & Skills

• Linux/Windows knowledge is a requirement.
• Basic knowledge to code (Python, Java, Linux shell, and/or Power Shell).
• Great awareness of cybersecurity trends and hacking techniques.
• Communication skills with client and team members.
• Ability to work under pressure in a challenging environment.
• Strong diligence with an analytical mind and outstanding critical thinking skills.

Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr