Home Saudi Arabia Reservations Supervisor
Home Saudi Arabia Reservations Supervisor
Reservations Supervisor
Job details
Reservations SupervisorA Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.What will I be doingAs Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:Assist in the day-to-day operations of the Reservations DepartmentManage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all timesUnderstand seasonal and historical trends and work within them to ensure maximum occupancy and average room ratesIdentify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenueProduce quotations and written confirmation to all clientsMonitor customer satisfaction regularly and resolve any outstanding issues to ensure future businessEnsure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsEnsure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfactionMonitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamworkAssist in the recruiting, managing, training and developing of the Reservation teamWhat are we looking forA Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Good organisational and administration skillsPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceConfident telephone mannerHigh level of IT skillsExcellent grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systemsPrevious experience in the Reservations/Sales function within the hotel/leisure sectorRelevant degree or other qualification in a business disciplineWhat will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
Similiar Jobs that might interest you
Supervisor Project Engineer (refineries/petrochemicals Projects)
Saudi Aramco (ASC)... SAMREF Refinery into more valuable premium products and further into petrochemicals. The Supervisor Project Engineer ...
Saudi Arabia 25 days ago
Supervisor Frac
NES Fircroft... recruitment firm for energy, engineering, and life sciences sectors ... in Saudi Arabia. "Frac Supervisor" 5 years of ...
Saudi Arabia 25 days ago
UBD Supervisor
NES Fircroft... firm for energy, engineering and life sciences sectors ... - UBD-Supervisor   No. of vacancies -4 Expert SWT Supervisor ...
Saudi Arabia 25 days ago
UBD Supervisor
NES Fircroft... firm for energy, engineering and life sciences sectors ... - UBD-Supervisor   No. of vacancies -4 Expert SWT Supervisor ...
Saudi Arabia 25 days ago
UBD Supervisor
NES Fircroft... firm for energy, engineering and life sciences sectors ... - UBD-Supervisor   No. of vacancies -4 Expert SWT Supervisor ...
Saudi Arabia 25 days ago
Nitrogen Supervisor
NES Fircroft... firm for energy, engineering, and life sciences ... . "Nitrogen Supervisor" Experience in persistence nitrogen supervisor 5 ...
Saudi Arabia 25 days ago
Well test Supervisor
NES Fircroft... is looking for Well Test supervisor for one of the ... our clients with the engineering and technical expertise they ...
Saudi Arabia 25 days ago
Construction - Buildings Supervisor/Inspector
NES Fircroft... firm for energy, engineering and life sciences ... . Role- Construction - Buildings Supervisor/Inspector  Good knowledge ...
Saudi Arabia 25 days ago
Civil Supervisor
NES Fircroft... firm for energy, engineering and life sciences sectors ... Co. Role- Civil Supervisor  Good knowledge of buildings ...
Saudi Arabia 25 days ago
CT Supervisor
NES Fircroft... recruitment firm for energy, engineering, and life sciences sectors ... in Saudi Arabia. "CT Supervisor" Minimum 5-year ...
Saudi Arabia 25 days ago
Construction - Buildings Supervisor/Inspector
NES Fircroft... firm for energy, engineering and life sciences ... . Role- Construction - Buildings Supervisor/Inspector  Good knowledge ...
Saudi Arabia 25 days ago
Drilling Rig Supervisor
Saudi Geophysical... ) Works with Drilling and Workover engineers to see that modern drilling ...
Saudi Arabia 25 days ago
Core Analysis Specialist
Saudi Aramco (ASC)... position reporting to the supervisor of the PU which ... CCA &/or SCAL projects Train and mentor young engineers and lab ...
Saudi Arabia 25 days ago
Petroleum Engineer (economics & Strategy)
Saudi Aramco (ASC)... Engineering (PE) professional to join our Unconventional Reservoir Engineering ... truly world-scale projects, supported by ...
Saudi Arabia 25 days ago
Petrophysicist
Saudi Aramco (ASC)... in geosciences or petroleum engineering with +20 years of ... on truly world-scale projects, supported by investment in ...
Saudi Arabia 25 days ago
Gas Reservoir Engineer
Saudi Aramco (ASC)... engineers. Minimum Requirements Bachelor of science in petroleum engineering ... truly world-scale projects, supported by ...
Saudi Arabia 25 days ago
Gas Reservoir Engineer
Saudi Aramco (ASC)... engineers. Minimum Requirements Bachelor of science in petroleum engineering ... truly world-scale projects, supported by ...
Saudi Arabia 25 days ago
Advocacy Policy & Regulations Specialist 1
Saudi Aramco (ASC)... and upstream project economics and ... in Petroleum Engineering, Petroleum Economics ... refining and petrochemical markets. ...
Saudi Arabia 25 days ago
Resource Geomodeler
Saudi Aramco (ASC)... petrophysicists, geoscientists and engineers to conduct accurate ... truly world-scale projects, supported by investment ...
Saudi Arabia 25 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-sa.whatjobs.com/coopob__cpl___2020_1890950__2203?utm_source=2203&utm_medium=feed&keyword=Reservations-Supervisor&location=Al-Khobar