EverWell - Team Lead (Remote, New Zealand)
Full time
at Evercommerce
in
Online
Posted on September 7, 2024
Job details
EverWell - Team Lead (Remote, New Zealand)
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. About the company Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. This is where you come in! The Team Lead is an entry-level people management role responsible for leading a single agile team within the engineering department in collaboration with Design and Product Manager. This role involves facilitation of day-to-day technical decisions, having accountability for the team following agreed agile practices, and ensuring the team's successful delivery of software products. Responsibilities: Team Management:- Facilitate regular 1:1s with technical team members of the agile team.
- Provide mentorship, growth and advice to team members.
- Ensure the Engineering Manager is aware of any performance issues or roadblocks.
- Ensure regular communication of team status, goals and outcomes.
- Facilitate regular performance reviews and professional development of the team.
- Collaborate with the Product Manager to understand and refine the product backlog.
- Ensure teams work aligns with Product, Technical and Security goals.
- Ensure the team tracks progress and risks, adjusting scope or implementation as necessary.
- Ensure team ceremonies and processes to ensure code quality and adherence to best practices.
- Ensure work of yourself and the team adheres to our engineering principles.
- Work closely with the Engineering Manager to align technical team growth with group objectives.
- Work closely with team Product Manager and product Designer to ensure a collaborative approach.
- Ensure the team coordinates with other technical teams to ensure seamless integration.
- Coach the team on communicating technical concepts effectively to non-technical stakeholders.
- Foster a culture of continuous improvement within the team.
- Encourage and facilitate knowledge sharing among team members.
- Ensure the teams KPIs and SLAs are tracked and monitored by the team.
- Assist in the resolution of technical challenges and roadblocks.
- Contribute to the technical delivery of the team via code reviews, peer programming, testing and/or releasing.
- 4+ years of software engineering working within an agile software team.
- Understanding of good agile software delivery practices and principles.
- Interest in people management and helping individuals achieve their best.
- Strong empathy for both engineering and business challenges.
- Proven capability to coach or mentor.
- Growth mindset and thirst to improve yourself.
- Ability to empathetically manage engineers of senior level or below.
- Demonstrable strong collaboration skills across product and engineering.
- Demonstrable strong communication skills, both written and verbal.
- Advocate for and default to collaborative programming techniques.
- This role is full time, permanent and can be based anywhere in New Zealand.
- You must be legally entitled to work in New Zealand.
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Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. </p><p><b> About the company </b></p><p> Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. </p><p><b> This is where you come in!</b></p><p> The Team Lead is an entry-level people management role responsible for leading a single agile team within the engineering department in collaboration with Design and Product Manager. 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'title' => 'EverWell - Team Lead (Remote, New Zealand)', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> EverWell - Team Lead (Remote, New Zealand)</h3><p> EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. </p><p><b> About the company </b></p><p> Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. </p><p><b> This is where you come in!</b></p><p> The Team Lead is an entry-level people management role responsible for leading a single agile team within the engineering department in collaboration with Design and Product Manager. This role involves facilitation of day-to-day technical decisions, having accountability for the team following agreed agile practices, and ensuring the team's successful delivery of software products. </p><p><b> Responsibilities: </b></p><p><b> Team Management: </b></p><ul><li> Facilitate regular 1:1s with technical team members of the agile team. </li><li> Provide mentorship, growth and advice to team members. </li><li> Ensure the Engineering Manager is aware of any performance issues or roadblocks. </li><li> Ensure regular communication of team status, goals and outcomes. </li><li> Facilitate regular performance reviews and professional development of the team. </li></ul><p><b> Delivery: </b></p><ul><li> Collaborate with the Product Manager to understand and refine the product backlog. </li><li> Ensure teams work aligns with Product, Technical and Security goals. </li><li> Ensure the team tracks progress and risks, adjusting scope or implementation as necessary. </li><li> Ensure team ceremonies and processes to ensure code quality and adherence to best practices. </li><li> Ensure work of yourself and the team adheres to our engineering principles. </li></ul><p><b> Collaboration: </b></p><ul><li> Work closely with the Engineering Manager to align technical team growth with group objectives. </li><li> Work closely with team Product Manager and product Designer to ensure a collaborative approach. </li><li> Ensure the team coordinates with other technical teams to ensure seamless integration. </li><li> Coach the team on communicating technical concepts effectively to non-technical stakeholders. </li></ul><p><b> Continuous Improvement: </b></p><ul><li> Foster a culture of continuous improvement within the team. </li><li> Encourage and facilitate knowledge sharing among team members. </li><li> Ensure the teams KPIs and SLAs are tracked and monitored by the team. </li></ul><p><b> Software: </b></p><ul><li> Assist in the resolution of technical challenges and roadblocks. </li><li> Contribute to the technical delivery of the team via code reviews, peer programming, testing and/or releasing. </li></ul><p><b> Skills and experience needed to be successful: </b></p><ul><li>4+ years of software engineering working within an agile software team. </li><li> Understanding of good agile software delivery practices and principles. </li><li> Interest in people management and helping individuals achieve their best. </li><li> Strong empathy for both engineering and business challenges. </li><li> Proven capability to coach or mentor. </li><li> Growth mindset and thirst to improve yourself. </li><li> Ability to empathetically manage engineers of senior level or below. </li><li> Demonstrable strong collaboration skills across product and engineering. </li><li> Demonstrable strong communication skills, both written and verbal. </li><li> Advocate for and default to collaborative programming techniques. </li></ul><p><i> Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. </i></p><p><b> Why join us?</b></p><p> At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave. </p><p> We trust our team to work where they are the most productive. 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EverWell - Team Lead (Remote, New Zealand) at Evercommerce. Please apply or share https://jobs.laimoon.com/jobs/externalview/44196744' $emailText = 'Hiring now! EverWell - Team Lead (Remote, New Zealand) at Evercommerce. 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Hiring company
Evercommerce
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