Home United Kingdom Receptionist
Home United Kingdom Receptionist
Receptionist
Job details
Charismatic? Empathetic? A big people person? Then you would make a fantastic receptionist! Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests experience holiday happy every single time. No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role. So, why Parkdean Resorts?  Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer:Â
- The opportunity to gain professional qualifications
- Clear career progression pathways
- Up to 50% off holidays with usÂ
- 25% off holidays for friends and familyÂ
- 30% off park activities, food and drink
- Being the voice of the customer and bringing to life the guest experience to improve experience, feedback and performance.
- Displaying a friendly, positive attitude to all guests and ensure all enquiries, including telephone calls are responded to.Â
- Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing.Â
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ILC is one of the Leading Online Administration Diploma providers in the United Kingdom and Administration Diploma include 10 important modules that teach the learner about their need and succession in their professional life.<br> Administrative Skills Diploma is provider learner with key information about application and skills that are demanded in business industries. Administration Diploma provides lessons, modules, and quizzes to get access and knowledge on the end provided with a Professional Certificate that helps in Career building in professional life. Administration Diploma makes learner able to communicate professionally, manage time skills, PA duties, organizational skills, and Microsoft office latest version use and meeting management skills to succeed in their professional life.<br> <strong>Modules Outline</strong><br> Administration Diplom Level 5 is a Professional Development Course. To achieve an Administration Diplom Level 5 learner must have to achieve a minimum of 10 modules.<br> <strong>Module 1: Executive and Personal Assistant</strong> <ul> <li>Adapt to the needs and styles of management</li> <li>Communicate through written, verbal, and nonverbal methods</li> <li>Improve time management skills</li> <li>Manage meetings effectively</li> <li>Act as a gatekeeper</li> <li>Use the tools of the trade effectively</li> </ul> <strong>Module 2: Business Writing Skills</strong> <ul> <li>Gain better awareness of common spelling and grammar issues in business writing.</li> <li>Review basic concepts in sentence and paragraph construction.</li> <li>Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.</li> <li>Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.</li> <li>Know tips and techniques in 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<li>Know the different venues for customer support</li> <li>Recognize challenges of customer support</li> <li>Learn different applications</li> <li>Know proper forms of documentation</li> <li>Learning to be proactive in customer support</li> </ul> <strong>Module 5: Meeting Management</strong> <ul> <li>Planning and Preparing</li> <li>Identifying the Participants</li> <li>How to choose the time and place</li> <li>How to create the agenda</li> <li>How to set up the meeting space</li> <li>How to incorporate your electronic options</li> <li>Meeting Roles and Responsibilities</li> <li>Use an agenda</li> <li>Chairing a Meeting</li> <li>How to deal with disruptions</li> <li>How to professionally deal with personality conflicts</li> <li>How to take minutes</li> <li>How to make the most of your meeting using games, activities and prizes</li> </ul> <strong>Module 6: Organisational Skills</strong> <ul> <li>Examine current habits and routines that are not organized</li> <li>Learn to prioritize your time schedule and daily tasks</li> <li>Determine ways of storing information and supplies</li> <li>Learn to organize personal and work space</li> <li>Learn to resist procrastination</li> <li>Make plans to stay organized in the future</li> </ul> <strong>Module 7: Presentation Skills</strong> <ul> <li>Perform a needs analysis and prepare an outline</li> <li>Select presentation delivery methods</li> <li>Practice verbal and non-verbal communication skills</li> <li>Knock down nervousness</li> <li>Develop and use flip charts with color</li> <li>Create targeted PowerPoint presentations</li> <li>Utilize white boarding for reinforcement</li> <li>Describe how video and audio enhance a presentation and list criteria for determining what types to use</li> <li>Enrich the learning experience with humor, questions, and discussion.</li> </ul> <strong>Module 8: Time Management</strong> <ul> <li>Plan and prioritize each day's activities in a more efficient, productive manner</li> <li>Overcome 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Upon successful completion, a learner will get a Certificate of Completion from ILC.</strong><br> Administrative Skills Diploma is one of the Most Selling Administration Diploma offered by ILC to provide Knowledge about Admin, Secretarial & Personal Assistant to those who are looking to work in Administration Sector. ILC is one of the Leading Online Administration Diploma providers in the United Kingdom and Administration Diploma include 10 important modules that teach the learner about their need and succession in their professional life.<br> Administrative Skills Diploma is provider learner with key information about application and skills that are demanded in business industries. Administration Diploma provides lessons, modules, and quizzes to get access and knowledge on the end provided with a Professional Certificate that helps in Career building in professional life. Administration Diploma makes learner able to communicate professionally, manage time skills, PA duties, organizational skills, and Microsoft office latest version use and meeting management skills to succeed in their professional life.<br> <strong>Modules Outline</strong><br> Administration Diplom Level 5 is a Professional Development Course. To achieve an Administration Diplom Level 5 learner must have to achieve a minimum of 10 modules.<br> <strong>Module 1: Executive and Personal Assistant</strong> <ul> <li>Adapt to the needs and styles of management</li> <li>Communicate through written, verbal, and nonverbal methods</li> <li>Improve time management skills</li> <li>Manage meetings effectively</li> <li>Act as a gatekeeper</li> <li>Use the tools of the trade effectively</li> </ul> <strong>Module 2: Business Writing Skills</strong> <ul> <li>Gain better awareness of common spelling and grammar issues in business writing.</li> <li>Review basic concepts in sentence and paragraph construction.</li> <li>Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.</li> <li>Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.</li> <li>Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.</li> <li>Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.</li> <li>Define proofreading and understand techniques in improving proofreading skills.</li> <li>Define peer review and list ways peer review can help improve business writing skills.</li> </ul> <strong>Module 3: Communication Strategies</strong> <ul> <li>Understand what communication is</li> <li>Identify ways that communication can happen</li> <li>Identify barriers to communication and how to overcome them</li> <li>Develop their non-verbal and par verbal communication skills</li> <li>Use the STAR method to speak on the spot</li> <li>Listen actively and effectively</li> <li>Ask good questions</li> <li>Use appreciative inquiry as a communication tool</li> <li>Adeptly converse and network with others</li> </ul> <strong>Module 4: Customer Support</strong> <ul> <li>Define customer support</li> 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time schedule and daily tasks</li> <li>Determine ways of storing information and supplies</li> <li>Learn to organize personal and work space</li> <li>Learn to resist procrastination</li> <li>Make plans to stay organized in the future</li> </ul> <strong>Module 7: Presentation Skills</strong> <ul> <li>Perform a needs analysis and prepare an outline</li> <li>Select presentation delivery methods</li> <li>Practice verbal and non-verbal communication skills</li> <li>Knock down nervousness</li> <li>Develop and use flip charts with color</li> <li>Create targeted PowerPoint presentations</li> <li>Utilize white boarding for reinforcement</li> <li>Describe how video and audio enhance a presentation and list criteria for determining what types to use</li> <li>Enrich the learning experience with humor, questions, and discussion.</li> </ul> <strong>Module 8: Time Management</strong> <ul> <li>Plan and prioritize each day's activities in a more efficient, productive manner</li> <li>Overcome procrastination quickly and easily</li> <li>Handle crises effectively and quickly</li> <li>Organize your workspace and workflow to make better use of time</li> <li>Delegate more efficiently</li> <li>Use rituals to make your life run smoother</li> <li>Plan meetings more appropriately and effectively</li> </ul> <strong>Module 9: Telephone Etiquettes</strong> <ul> <li>Recognize the different aspects of telephone language</li> <li>Properly handle inbound/outbound calls</li> <li>Know how to handle angry or rude callers</li> <li>Learn to receive and send phone messages</li> <li>Know different methods of employee training</li> </ul> <strong>Module 10: Microsoft Office</strong> <ul> <li>Excel 2016 Essentials</li> <li>Outlook 2016 Essentials</li> <li>PowerPoint 2016 Essentials</li> <li>Word 2016 Essentials</li> </ul> <br> <strong>Certificate</strong><br> Upon successfully passing the Final Assignment(s) / Final Test Learner needs to pay for Certificate of Completion from ILC either in PDF 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An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards.<br /> <br /> <strong>Assessment</strong><br /> <br /> At the end of the course, students will need to undertake an assessment in the form of a multiple choice exam, featuring an automatic marking system which offers instant grading<br /> <br /> <strong>Certification</strong><br /> <br /> Candidates who have passed the assessment will receive a Certificate in Office Administration Training.<br /> <br /> <strong>Course Curriculum<br /> <br /> 1. Diary management</strong> <ul> <li>Diary Management</li> <li>Diary and Time Management with Outlook</li> </ul> <strong>2. Business reports and letter writing</strong> <ul> <li>Business Writing Skills</li> <li>Introduction to Business Report Writing</li> <li>Exploring Reports</li> <li>How to Prepare for Writing</li> </ul> <strong>3. 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Microsoft excel</strong> <ul> <li>Exercise Files: Microsoft Excel 2016</li> <li>Data Entering</li> <li>Creating Formulas and Functions</li> <li>Formatting</li> <li>Worksheet Views, Multiple Worksheets and Workbooks</li> <li>IF, VLOOKUP, and Power Functions, Security & Sharing</li> <li>Data Management, Data Analysis Tools</li> <li>PivotTables & Macros</li> </ul> <strong>16. Microsoft powerpoint</strong> <ul> <li>Getting Started with Microsoft PowerPoint</li> <li>Working with Presentations & Slides</li> <li>Adding Pictures & Contents to Slides</li> <li>Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides</li> <li>Preparing & Delivering Speech</li> <li>Reusing and Sharing Presentations</li> </ul> <strong>17. 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You can now kick start your career with the Global Edulink certificate in Office Administration. As a UK leader in training courses to administrative personnel, Global Edulink ensures this course not only broadens your administration skill set but acts as evidence to employers that you can perform secretarial and office administrative tasks to a high standard.<br /> <br /> On your journey to becoming an adept administrator, you will benefit from flexible online study times and put yourself in pole position to win a role that offers a generous salary.<br /> <br /> Everything from producing administrative documents to essential Microsoft Office computer skills and data entry techniques will be covered by the course, meaning you will save both money and time thanks to an integrated curriculum.<br /> <br /> You will also come away fully versed in the key components of social media management, both in a personal or a corporate context, and be advised on the best ways to write covering letters, CVs, business letters, reports and personal statements, not to mention interview preparation.<br /> <br /> By the end of your Office Administration Training course (USA Standards) will also have developed a range of other demonstrable skills in areas including: customer service, technical writing, IT, and of course, administrative duties.<br /> <br /> Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards.<br /> <br /> <strong>Assessment</strong><br /> <br /> At the end of the course, students will need to undertake an assessment in the form of a multiple choice exam, featuring an automatic marking system which offers instant grading<br /> <br /> <strong>Certification</strong><br /> <br /> Candidates who have passed the assessment will receive a Certificate in Office Administration Training.<br /> <br /> <strong>Course Curriculum<br /> <br /> 1. Diary management</strong> <ul> <li>Diary Management</li> <li>Diary and Time Management with Outlook</li> </ul> <strong>2. Business reports and letter writing</strong> <ul> <li>Business Writing Skills</li> <li>Introduction to Business Report Writing</li> <li>Exploring Reports</li> <li>How to Prepare for Writing</li> </ul> <strong>3. 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Empathetic? A big people person? Then you would make a fantastic receptionist! </p><p> Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests experience holiday happy every single time. </p><p> No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role. <br> <br> </p> So, why Parkdean Resorts? <p> </p><p> Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer: </p><ul><li> The opportunity to gain professional qualifications </li><li> Clear career progression pathways </li><li> Up to 50% off holidays with us </li><li>25% off holidays for friends and family </li><li>30% off park activities, food and drink </li></ul><p> We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy. <br> <br> </p> What you will be doing as our new Reception Rockstar.... <p> </p><ul><li> Being the voice of the customer and bringing to life the guest experience to improve experience, feedback and performance. </li><li> Displaying a friendly, positive attitude to all guests and ensure all enquiries, including telephone calls are responded to. </li><li> Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing. </li></ul><p> <p></p><p> PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate. </p><p> We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at Stephanie.Wood@parkdean-resorts.com. </p><p></p> PandoLogic. 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Hiring company
Parkdean resorts
-
Administrative Skills Diploma Inspire London CollegeAED 87
AED 1,837Duration: Upto 4 Weeks -
Certificate in Office Administration Global EdulinkAED 236Duration: Upto 40 Months
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