Ecommerce & Wholesale Specialist

Ecommerce & Wholesale SpecialistAre you passionate about fashion, e-commerce, fitness and building strong relationships within the industry? Join our dynamic team at MICHI (michiny.com | @michi_ny) where we are creating a new category of premium women’s active lifestyle apparel, by pushing the boundaries of what's possible with activewear.We are seeking an Ecommerce & Wholesale Specialist to drive our online sales and expand our market presence through strategic partnerships with key retailers.About Us:At MICHI, we create fashion moments for your every move. Our boundary pushing designs lift and support women that flow from work to play, so they can embrace movement with style, ease and feeling.MICHI is an active lifestyle brand with a design house ethos, known for creating the next era-defining silhouettes. Our brand is known for its high-quality, fashion-forward apparel that seamlessly transitions from day to night and from one activity to the next. We are committed to sustainability and ethical manufacturing practices, using premium materials to create pieces that last.The Role:As our Ecommerce & Wholesale Specialist, you will play a crucial role in driving our brand’s growth both online and offline. You will be responsible for managing our Shopify store, optimizing the online shopping experience, and expanding relationships with wholesale partners.Ecommerce management & Sales coordination:Oversee the day-to-day operations of our Shopify store, ensuring a seamless and user-friendly shopping experience.Update and manage product listings, collections, and navigation to optimize customer journeys.Implement and manage SEO best practices to improve search engine rankings and organic visibility.Develop and execute e-commerce strategies to drive traffic, increase conversion rates, and maximize sales.Analyze website performance, providing insights and recommendations for continuous improvement.Wholesale Account Management & Expansion:Manage existing wholesale accounts, ensuring strong relationships and satisfaction.Identify and target new retail partners to expand our market reach.Develop and execute sales strategies to achieve revenue targets and growth objectives.Conduct regular sales presentations and product knowledge sessions with retail partners.Negotiate and manage sales agreements, ensuring favorable terms and conditions.Market Analysis:Analyze market trends, customer needs, and competitor activities to inform both e-commerce and wholesale sales strategies.Work closely with the product development team to align collections with market demand and customer feedback.Provide regular reports on sales performance, market trends, and potential growth opportunities.Collaboration & Communication:Collaborate with the marketing team to develop and execute digital marketing and trade marketing initiatives.Work closely with the production team to ensure timely delivery of orders and inventory management.Communicate regularly with retail partners and online customers to provide updates on new products, promotions, and marketing initiatives.Customer Experience & Support:Ensure a seamless and exceptional experience for both online shoppers and wholesale customers from order placement to delivery.Address customer inquiries and resolve issues promptly via email, chat, and social media.Implement feedback mechanisms to continually improve the online and wholesale shopping experience and build loyalty.Qualifications:Minimum of 2 years of experience in e-commerce management and wholesale sales, preferably in the premium or luxury women’s apparel industry.Technologically adept with a strong understanding of Shopify's platform, apps, and integrations.Proven track record of meeting or exceeding sales targets.Strong communication, follow through and interpersonal skills.Ability to build and maintain relationships with key retail partners and online customers.Highly organized with strong attention to detail.Ability to manage multiple accounts, projects, and deadlines in a fast-paced environment.Curious - Asks questions out of a genuine curiosity about the customer and stores/ wholesale accountsProactive - Takes initiative and anticipates challenges and opportunities, proactively developing solutions before issues arise or opportunities are missedDriven and results-oriented - Continuously seeking ways to improve processes and strategies for both e-commerce and wholesale channelsPassionate about fashion and advanced contemporary retailing.Why You’ll Love This Role:Dive into the world of fashion, e-commerce, and wholesale sales while making a tangible impact on our brand’s growth.Shape our brand’s presence in both online and offline markets and engage with top retailers and our vibrant online community.Work in a dynamic environment where innovation and creativity are celebrated.Join a team that values collaboration, growth, and making an impact.How to Apply:Join us in our mission to empower women through movement and style. Please email your cover letter and resume to careers@michiny.com and tell us why you are interested in this role in the women's fitness x fashion industry. Include the job title "Ecommerce & Wholesale Specialist" in the subject line of your message.