Headwaiter (Supervisor) - Chinese Restaurant
Full time
at Hilton Worldwide, Inc.
in
Malaysia
Posted on September 5, 2024
Job details
Job Description - Headwaiter (Supervisor) - Chinese Restaurant (HOT0AKRI)
Work Locations
Hilton Petaling Jaya Hotel No 2 Jalan Barat Petaling Jaya 46200 A Headwaiter assists with the coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements. What will I be doing? As a Headwaiter, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the Restaurant. Specifically, you will be responsible for performing the following activities at the highest standards:- Distribute tables and tasks to team members
- Request to the Cooperative Company the necessary number of cooperate members, according to demand
- Identify the sector operational necessities and inform the supervisor
- Follow up the procedures according with the check list
- Coordinate the work of all team members, in order to maintain the constant quality of the service
- Performs the transfer of goods and materials across sectors
- Support the supervisor on bureaucratic issues and team development
- Track Food and Beverage monthly inventories
- Administration and organization skills
- Know how to listen to suggestions and critics
- Be committed to delivering high standard customer service
- Take initiative
- Teamwork
- Ability to lead people
- Good communication
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