Head of Human Resources Administration and Security

ABOUT THE CLIENT

Our client is a non-profit organization working to achieve people-centered health systems that ensure quality, affordable care wherever and whenever needed.

RESPONSIBILITIES:

HR Planning

Develop a HR strategy for the company which is in line with the organizational goals and objectives.

Consult, advise, and coach Management and their team members on the identification, definition, and implementation of HR solutions to address projects and departmental needs in accordance with global, regional, and local HR strategies, goals, legislation, regulations, and relevant SOPs.

Hiring and Recruitment: Participate in workforce planning and job evaluation to meet the needs and requirements of the organization as well as ensuring compliance to local laws and global recruitment guidelines

Support recruitments in collaboration within managers within the recruitment process.

Oversee the full-cycle recruitment process and directly recruit positions at all levels adopting recruitment best practices and following company's policies and procedures.

Review and approve job position requests, job descriptions, and make recommendations, ensuring accuracy and consistency.

Coordinate orientations/transitions of both new/transferring staff.

Review all job offers and contracts and ensure internal equity.

HR Administration and Compliance: Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements.

In collaboration with the finance team, ensure all staff are adequately oriented and trained on the completion and submission of monthly timesheets.

Ensure company's compliance with all labor laws and minimize legal exposure.

Responsible for the review of the HR Handbook to comply with labour laws and best market practice; review policies and procedures and make recommendations as required.

Lead the exit management procedure to ensure a seamless and positive transition for departing employees.

Conduct; escalate arising code of conduct issues and ensure resolution and appropriate follow-up.

Ensure compliance by the leadership team and line managers on all HR practices within areas of responsibility and with Global, Regional, and Local legislative and regulatory requirements, standards, and relevant policies and guidelines.

Compensation and Benefits Management: Facilitate administration of staff benefits and compensation as stipulated in the HR policies.

Ensure processing of monthly HR payroll documentation on a timely basis ensuring completeness and accuracy.

Ensure all existing staff clearance forms are submitted before final dues are processed.

Ensure compliance with company's compensation principles during recruitment and the promotion of individuals.

Performance Management: Lead the performance management process, including creating a plan to manage annual reviews,

conduct training on goal setting, utilize budgets to organize development activities, and work one-on-one with managers and employees.

Coordinate and ensure timely completion of the annual performance evaluation process.

Coordinate and ensure timely completion of the as well as the annual merit plan process.

Advise, train, and coach managers on the implementation of the performance management

process and supporting requirements.

Employee Relations: Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace.

Act as an impartial mediator in disciplinary procedures and ensure it is administered in an

equitable and fair manner that meets all legal and labor regulations and requirements.

Maintain an effective negotiation process and harmonious employee/employer relationship.

Advise supervisors in determining appropriate disciplinary plans of action.

Staff-Welfare: Identify areas for continuous improvement and implement as agreed upon with the management team.

Remain up to date with SOPs regarding functional requirements at the local, global, or industry level if applicable.

Represent employees in cases of litigation, arbitration, or related legal matters.

Develop supportive plans of action for staff care, ensuring a comprehensive approach to support the well-being of staff and foster a positive working environment.

Work to actively engage in building trust with staff at all levels and in all roles.

Administration & Office Management: Supervise office hygiene maintenance and supplies of essential services such as water and electricity, structural conditions, and office decorum, and arrange necessary repairs.

Monitor office supplies inventory and procure new material, following procurement policies.

Supervise all travel and hotel arrangements for staff, including visas and work permits, as applicable.

Implement fleet management systems (third party or in-house), monitor and manage efficiency in the use of office resources.

Safety and Security: Act as a security focal person for company's.

Ensure security plans are complete and up to date.

Organize safety & security training, and briefings for all company's staff.

Coordinate regular Country Security Committee meetings

Organize regular safety drills for the office.

Ensure all office staff are trained in the appropriate Safety and security procedures.

Manage and oversee contracted security providers.

Regularly attend the INGO Security Forum meetings and keep close liaison with agencies.

REQUIREMENTS:

Bachelor’s degree in Human Resources Management.

At least eight (8) years’ experience in a senior role within Human Resource Management, with two (2) years at a supervisory level. Equivalent combination of relevant education and experience may be substituted.

Advanced knowledge of human resource disciplines including, but not limited to employee development, change management, recruitment, branding, compensation practices, employee relations, compliance, performance management, and South Africa , Nigeria employment law.

Strong decision-making skills with demonstrated ability to identify, recommend and implement best practice approaches that deliver rapid, consistent, high-quality HR management and service provision in a fast-paced organization under pressure.

Excellent customer service, relationship building/management and consensus building skills as well as focused and results driven.

Excellent analytical and problem-solving skills. Able to proactively identify opportunities, diagnose problems and develop client-centered and evidence-based solutions.

Able to translate complex HR policies, processes and recommendations to non-HR professionals.

Excellent written and verbal communication skills.

Capable of managing conflict and conflicting views.

Proficient in MS Office Suite (Word, Excel, PowerPoint).

Hands-on experience and certification with HRIS and payroll systems

Knowledge of organizational structures, workflow, and operating procedures required.

Must have knowledge of Labour Regulations, Industry trends and norms.

Able to operate independently with limited management and drive change and innovation.

Ability to handle confidential and sensitive information in a professional manner.

Motivated, with demonstrated ability to influence, lead, as well as collaborate in a team.