Quality Regional & Country Support APAC&ME

We are looking for a Quality Regional & Country Support APAC&ME to join our team at Innomotics – A Siemens Business. Your change engine. Motors and drives are our business, redefining performance from fossil combustion to intelligent converters, from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, and colleagues. For them, engineering the future means keeping businesses in motion – in emotion. We are the “we” in power – and we can empower you. 15,000 and counting. Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That’s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy-efficient solutions? Deal, let’s go! The role.

• Being the contact person for all assigned countries of APAC&ME (AE, AU, ID, IN, JP, KR, KW, MY, PH, QA, SA, SG, TH, TW and VN) to coordinate all QM&PS-related (local) support requests.
• Giving guidance and support in terms of Product Safety to ensure that product safety activities are in line with internal and external regulations.
• Prepares the (annual) Product Safety Report for all assigned countries.
• Coordinating and supporting country ISO 9001,… certifications if locally required (in alignment with Headquarter PQ Team).
• Guides and supports the implementation or further development of the Integrated Management System (IMS) if applicable.
• Ensures - together with local FIN - professional non-conformance (NC) management and non-conformance costs (NCC) reporting.
• Collaborates with the global QM&PS network and business accountable units (e.g., R&D, Procurement, Factories, etc.) to achieve quality business goals.
• Ensures that local country Instructions & Regulations (e.g. for PLM, QM&PS,…) are reviewed regularly and supported process-wise (e.g. upload/publishing of updated or new instructions,…). Coordinates necessary harmonization in alignment with division support and headquarters (PQ Team).
• Coordinates and conducts tool and method training for the assigned countries (for all relevant country employees).
• Implements the global quality programs within assigned countries and monitors the effectiveness of these programs.
• Promotes quality improvement methods and improves process performance management (e.g., 8D, RCA, FMEA) concerning agile/lean thinking.
• Ensures that managers and employees have a quality-oriented mindset by promoting role models and sharing best practices focusing on digital solutions.
• Supports special topics such as e.g. Escalations, Product Safety Suspicion,… on demand.
• Conducts internal audits and assessments (for the assigned countries), including preparation, definition and follow-up of measures.
• Participating (virtual or on-site) and supporting external audits such as e.g. ISO 9001,…
• Analysing of the results of the customer satisfaction survey and customer feedback (Net Promoter Score; NPS) and definition as well as follow-up of measures in terms of QM&PS topics for the related countries.
• Ensures close cooperation and alignment with country support counterparts (guided by the Headquarter PQ Team) as well as with division support.

• The preferred requirement for this position is to have over 10 years of professional experience in quality management in the related industry
• You have experience in leading teams without authority.
• If you have experience in international business, it would be an added advantage.