Head of services - cyber security
Job details
About the company Our client is one of NZ and Australia's largest telecommunications network and they have been in the business over 60 years. They're committed to keeping Kiwi businesses secure online. Their service offering includes Managed Security, SOC, VCiso, Cloud security, PenTesting, Incident Response, advisory and much more! Cyber crime is on the rise and they are rapidly growing which means endless opportunities for career advancement within the organisation! About the role Step into a leadership role where innovation meets impact! As the Head of Managed Services, Cyber, you'll be at the forefront of one of New Zealand's most reputable household technology organisation, specialising in cutting-edge, managed cyber security solutions. Based in Auckland, you will report directly to the Executive General Manager, Cyber. Your mission? To drive strategic growth, lead a dynamic team, and elevate their managed services portfolio to new heights. This is your chance to shape the future of cyber security services while fostering a culture of excellence and inclusion. Responsibilities
- Oversee and inspire the Cyber Managed Services team, setting clear objectives and guiding them towards success.
- Translate their company vision into actionable plans and lead the team in executing these strategies.
- Monitor key performance metrics, including revenue, customer growth, churn, and satisfaction, to identify trends and opportunities.
- Provide mentorship, coaching, and support for career progression, creating an environment where everyone thrives.
- Drive revenue growth and optimise margins within the managed security services portfolio.
- Develop and refine processes to enhance efficiency, integrity, and productivity across the board.
- Foster a culture of innovation, encouraging new ideas and continuous improvement in service delivery.
- Build and maintain strong relationships with technology partners and execute strategies for key accounts.
- Over 10 years in senior or executive leadership roles within the IT Security industry.
- Proven skills in overseeing complex service delivery projects.
- Strong background in financial management and operational efficiency.
- Experience in creating and implementing security managed services and go-to-market strategies.
- Demonstrated success in managing strategic partnerships.
- Deep understanding of regulatory and compliance requirements in cyber security.
- A collaborative and inclusive approach to leadership, fostering a supportive and innovative team culture.
- Learning and development budgets for professional development
- Internal career progression pathways
- Hybrid/Flexible working
- A range of retail discounts and benefits
- Enhanced parental leave entitlements
- Life Insurance
- Wellbeing initiatives
- EAP services
- Group discounted medical insurance
- Matched Employer superannuation contribution up to 5%
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