Patient Administrator - Temp/Locum
Job details
Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and/or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies. Number of positions: 1 Recruiter name: Natalie Williams Reference number: 52853 Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.KEY RESPONSIBILITY AREAS
- To effectively and efficiently manage the patient appointment scheduling and registration process.
- To effectively and efficiently manage the medical insurance process and other related tasks.
- Effectively manage the billing and cash up process.
- To consistently meet customer service expectations by improving the quality of patient service.
REQUIRED EDUCATION
Essential: Completed secondary school education (Grade 12). Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance/accounting.REQUIRED EXPERIENCE
Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry. Desired: Experience in a Contact Centre or Healthcare environment.REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literacy and proficiency in MS Office applications.
- CRM (customer relations management) software applications.
- Hospital information systems.
- Knowledge of company policies and emergency codes.
- Knowledge of medical insurance terminologies and process.
- Medical terminology and procedures.
- Numerical literacy.
- Patient scheduling and registration processes.
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