Client Relations Manager - Real Estate / Construction

Job DescriptionJob Title: Client Relations ManagerCompany: Family BuildersLocation: Bahria Town, KarachiTimings: 11:00am - 08:00pmJob Description:As a Client Relations Manager at Family Builders, your primary responsibility will be to ensure seamless communication and support for clients after the booking process. You will play a crucial role in building and maintaining strong relationships with our valued clients.Responsibilities:Post-Sales Support: Provide assistance and guidance to clients with inquiries or concerns after the booking of apartments or shops.Query Resolution: Effectively address and resolve sales-related queries, ensuring client satisfaction and fostering long-term relationships.Client Communication: Maintain clear and proactive communication with clients, keeping them informed about the status of their bookings and addressing any concerns promptly.Cross-Functional Collaboration: Collaborate with the sales team to streamline the transition from the sales phase to post-sales, ensuring a smooth handover and consistent client experience.Feedback Management: Gather feedback from clients and use it to identify areas for improvement in our products or services.Documentation: Maintain accurate and up-to-date records of client interactions, feedback, and resolutions.Requirements:Proven experience in client relations, sales support, or a related field.Strong communication and interpersonal skills.Ability to handle challenging situations with professionalism and empathy.Detail-oriented with excellent organizational skills.Familiarity with real estate or property management is a plus.How to Apply:Interested candidates should submit their resume and a cover letter detailing their relevant experience.Job Specification:RecoveryClient dealingCustomer satisfactionCallingJob Rewards and Benefits: Leaves, Transport

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