Admin Coordinator

TAUS Care is a multicultural in-home and community disability support service provider based in Brisbane, Australia. We aim to deliver innovative and effective care solutions and services to the Queensland community. Our diverse range of services enables us to provide end-to-end, holistic care and support as participants’ needs change. We are currently looking for an Admin Coordinator to provide remote support based in India. The Admin Coordinator will support various administrative functions within the company and will focus on maintaining efficient office operations, handling daily shift change requests, and ensuring smooth coordination across different departments. The Admin Coordinator will be required to be on-call to address shift changes and related administrative needs on a daily basis. Note that we are looking for candidates based only in India at this time. Key Responsibilities are listed below. Interested candidates may please send an email to remotejobs@tauscare.com.au , with 1. a cover message, 2. their resume, and 3. a short, 1-2 min video clip of their introduction, and why they think they will fit the job requirements. Position Title: Admin Coordinator (Contractor) Reports To: Admin Manager Employment Type: Contract, Remote Hours: 37.5 hrs/week (11.30am to 7:30pm IST) + On Call Hours Contract Fees: INR 50,000 per month Candidate Location: India Key Accountabilities Administrative Support • Provide general administrative support to management and staff, including scheduling meetings, managing correspondence, and managing communication channels. • Prepare and process documentation, reports, and other paperwork as required. • Assist with onboarding new employees and maintaining personnel records. • Prepare meeting agendas, take minutes, and distribute them as necessary. Shift Change Coordination • Manage daily shift change requests, ensuring that staffing levels are maintained according to operational needs. • Communicate shift changes to relevant staff members and update schedules accordingly. • Address any issues or conflicts related to shift changes and work with management to resolve them. Communication and Liaison • Serve as a point of contact for internal and external stakeholders, addressing inquiries and directing them to the appropriate parties. • Facilitate communication between departments to ensure seamless workflow and collaboration. Emergency Response • Be available on-call to handle urgent administrative tasks and shift changes, ensuring that any immediate needs are addressed promptly. • Provide support during emergencies or unexpected events that may affect office operations. General • Participate and provide reports at regular company/team meetings. • Undertake training as part of this role – either on-line or face to face, when requested and for professional development. • Undertake other duties as required or requested by the Supervisor/Management. Selection Criteria Qualifications • Education: A bachelor’s or master’s degree, preferably in Business Administration, Management, or related field. • Experience: Minimum of 5 years of experience in an administrative or coordination role. Experience in a service provider environment is a plus. Skills • Strong organizational and multitasking abilities. • Excellent communication skills, both written and verbal. • High Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment. • Flexibility and adaptability to handle changing priorities and on-call responsibilities. Key Attributes • Detail-oriented with a strong focus on accuracy and efficiency. • Proactive and solution-oriented approach to problem-solving. • Strong interpersonal skills and the ability to work effectively with a diverse team. • Reliable and dependable, with a strong sense of responsibility and commitment. • Ability to exercise discretion, particularly when dealings with sensitive and highly confidential information Desirable • Positive contemporary attitudes to people with disability and people who are ageing • Passion and enthusiasm to inspire and deliver best practice services in the disability and aged care sectors • Experience supporting clients with complex physical or psychological needs Cultural Fit In addition to the selection criteria outlined above, TAUS Care will consider the cultural fit of all potential recruits to this position. Interested candidates located in India may please send an email to remotejobs@tauscare.com.au , with 1. a cover message, 2. their resume, and 3. a short, 1-2 min video clip of their introduction, and why they think they will fit the job requirements.