Data & Insights Manager

About SkinSeoul:  At SkinSeoul we stand at the unique intersection of AI, e-commerce, and skincare. We are disrupting the B2C ecommerce market in skincare and our vision is to be become the #1 skincare company globally. Starting with K-Beauty, we have unleashed the potential of advanced AI technology to launch the world’s largest Korean skincare store. We pride ourselves on offering not only the largest but most personalized skincare selection, at affordable price points and with a superior customer experience. The opportunity  We are seeking a Data & Analytics Manager to join our team. The ideal candidate will have 2-5 years experience in data analysis, reporting and data processes/management. This role will be responsible for providing detailed and actionable insights through data analysis, developing pricing models, and supporting decision-making processes to drive the growth of our Korean skincare store. We are looking for a candidate with a passion for analytics to empower the business through data.  In this role, you will: Performance Analysis, Reporting and Insights:

• Analyze large and complex datasets to identify trends, patterns, and opportunities for business growth, including sales performance, campaigns and website / customer analytics 
• Develop and maintain dashboards and reports to track KPIs
• Simplify complexity and interpret data in context of business objectives in order to provide regular insights and recommendations.

Customer Deep Dive Insights:

• Analyze user data to understand purchasing behaviors, preferences, and segments.
• Enrich data from internal and external sources to build customer profile understanding to support acquisition and retention activities
• Deep dive into website analytics and user journey funnels to identify pain points and areas of improvement

Pricing Modeling and Management:

• Develop and implement dynamic customer and buying pricing models to optimize revenue and profitability across the full product catalog.
• Acquire market data and monitor competitor pricing and market trends to adjust pricing strategies accordingly in collaboration with the merchandising team.
• Conduct pricing experiments to determine the most effective pricing strategies.

Data Systems and Processes:

• Launch and maintain internal data tools, infrastructure and processes
• Ensure the accuracy, integrity, and security of data across all platforms.
• Manage data collection processes and implement best practices for data management.
• Work with tech teams to improve data infrastructure and systems.

The ideal candidate will have:

• A Bachelor’s degree in quantitative disciplines such as Mathematics/Statistics, Actuarial Sciences, Computer Science, Engineering
• 2-5 years of professional experience in Analytics or Data Science roles
• Experience in consumer-facing industries is a plus, especially fields such as e-commerce, retail, or FMCG. Interest in the beauty and skincare industry is an advantage. 
• High competency in analytic softwares, visualization tools, database management tools and programming languages 
• Strong problem solving skills and curiosity, with an ability to handle ambiguity and complex challenges, whilst thriving in a fast moving startup environment.
• A strong bias for action, coupled with a data-driven and deep dive mindset to analyze and investigate for continuous iteration and improvement.
• An uncompromising attitude towards high standards, high performance and high ownership: Taking full responsibility to drive projects to success and even additional responsibilities to reach company goals.
• An unwavering appetite to learn and continuously disrupt themselves with fresh ideas and new technologies. A passion for emerging technologies related to Machine Learning and AI is a major advantage.
• Excellent communication skills both written and verbal, with an ability to collaborate effectively in a highly multicultural team 
• Fluency in English

By working at SkinSeoul you will have the opportunity to:

• Be at the forefront of a company pioneering and disrupting the ecommerce and skincare industry with advanced AI technology
• Be part of the growth story and boost your career by joining an ambitious and fast growing company
• Thrive in a dynamic environment and challenge yourself to solve unique business problems
• Work in an international work environment with a flat organization

SkinSeoul is an equal opportunity employer committed to fostering an inclusive, innovative, and learning environment with the best employees. We provide equal employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, as required by applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.