Claims Specialist
Full time
at Guy Carpenter
in
Online
Posted on August 27, 2024
Job details
Guy Carpenter is seeking candidates for the following position based in the Mumbai office: Job Title: Specialist – Transactional Services What can you expect?
- Understanding the reinsurance contract document
- Setting up risk on system basis contract document/Broker Instruction sheets and generating covering letter (EOC) for the clients
- Solid platform to demonstrate your technical skills.
- Build strong technical connects across our organization.
- Enhance your skills via various development programmes offered in-house.
- All benefits as per the location HR policy will be applicable.
- Produce accurate client/Underwriter documentation associated with the respective processes within specified turnaround times
- Update self with knowledge of the core product principles and regulations to align with the continuous learning culture at MMC
- Ensure that all statutory and company regulations are followed while processing work to protect clients, colleagues and the business interests of the company
- Contribute to the development of a supported and flexible working environment ensuring business needs are met at all times
- Achievement of individual performance measures as outlined and targets set within performance appraisal as agreed with line manager
- Understand and contribute to the achievement of individual and departmental Key Performance Indicators and Service Levels Agreements
- Working towards enhancing customer/client experience whilst adding value to the respective end-to-end business process
- Displaying professional communication skills at all levels within MMC and with external customers
- Maintenance of relevant record / logs / timesheet & hygiene of work as required by management and for MIS purposes
- Participate and attend any training programs or learning sessions as deemed necessary for enhancing job skills or nominated by managers
- Constantly build technical expertise and business knowledge associated with the respective process as deemed necessary by line manager
- Taking ownership of work queues and ensuring proper handover of work to team/line manager in case of absence from work
- Support, assist and provide guidance to less experienced colleagues as needed
- Participate and support manager in team meetings and activities to share opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes.
- Perform quality checks for less experienced colleagues as per standard guidelines as needed
- 3+ years of experience
- Good written and verbal communication skills (mandatory)
- Good Typing speed
- Logical Reasoning and prioritization skills
- Problem Solving and Analytical Skills
- Proficient with MS outlook & MS Excel
- Experience in interacting with international customers
- Excellent presentation and MS office power point skills (preferred)
- Good understanding of Insurance/Reinsurance business/processes
- Good understanding of Risk & Financial regulatory bodies (preferred)
- Experience in regulations that govern Insurance in our countries of operation (i.e. UK, US, Australia, Asia) (preferred)
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