Operations Manager - In Patient Coding - CIC/CCS

POSITION DESCRIPTIONJOB TITLE: Operations Manager - In Patient Coing - CIC/CCSREPORTS TO: AVPPRINCIPLE PURPOSE OF JOBWe are currently seeking an Ops Manager to support a growing client base and manage the dayto-day operational activities of the production team and to help stabilization of the processcombining their clinical and/or coding expertise with payment accuracy. This includes ensuringthat the team delivers as per set expectations while maintaining the required quality standards.The role involves day to day coordination with internal as well external teamsJOB RESPONSIBILITIESSupervise the day-to-day operations and effectively manage a team of production analysts/Team Leads on the assigned projectEnsure team delivers 100% on projects within contracted turn-around-time and meets accuracy metric as per client SLAEnsure optimum utilization of the staff and manage shrinkage to meet daily deliverablesIdentifying the areas of improvement for training for a team/individual based on error trend analysisEffective planning in place to manage OJT period within the specified periodSupport the team by discussing complex cases, resolving queries, providing education and interfacing with both company and client leadershipSteer internal education program to ensure team has required training to meet accuracyand turn-around-time metricEnsures proactive identification of any negative deviations in the processContribute to PCI product by providing feedback to Management/Development Teams on changes to enhance editing and efficiencyWilling to work in a 24*7 work environment post trainingTraining would be conducted during US business hours and may last up to 6 monthsRequired to be available in the office for training and first few weeks of go-live, depending on the future pandemic conditions as well as company's ability to resume operations from an office settingRELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTSGraduate with CIC/CCS certification or in-patient DRG experience withCIC/CCS certificationMinimum of two years' experience working as Asst. Mgr./Mgr. or equivalentExperience in US Healthcare, medical coding, medical billing, RCM health planoperations strongly preferredPossesses knowledge of healthcare claims payment policy and processing -specifically CMS, Medicaid regulations, AAOS, ICD-10-CM, ICD-10-PCS, CPT &HCPCS, etc.Practical clinical experience working in a hospital/office or nursing home preferredHas general knowledge of medical procedures, conditions, illnesses, andtreatment practicesPossesses excellent written and verbal communication skills. Ability to think logicallyand process sequentially with a high level of detailed accuracy and efficiencyHas excellent personal computer skills in Microsoft Word, Excel, PowerPoint,Outlook, etc. PRB