Fitness Receptionist
Job details
Maintain a record of all guests and members coming to the gymMaintain a tidy reception area and cleanliness of all gym equipmentEscort to the equipment while explaining all facilitiesConduct gym Show AroundAssist other departments whenever neededHandled all incoming calls and answered the enquiries madeHandle all gym correspondence such as replying to email, maintaining and updating SOP's etcContinuously working on initiatives and activities to improve the gym and recreation department footfallPromote services offered by the business to guestsActively promote and sell the various membershipsDeal with customer enquiries and complaints in a friendly and efficient mannerWork hand in hand with the pool agents, lifeguards and spa to ensure an excellent health & fitness journey for all guestsAdhere to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & SafetyQualifications and Experience:Experience:Experience in hotel or health club industryPrevious guest relations experience in 5 star hospitality industryQualification:High school graduate or Front Office operations certificate holder
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