Assistant Shift Manager - Primary Care Hub

Do you have experience of managing challenging and sensitive enquiries? Are you available for a 6-month fixed term contract? Primary Care 24 (PC24) are excited to share the position of Assistant Shift Manager based at our Primary Care Hub. As an Assistant Shift Manager, you will be responsible for supporting Hub Managers in overseeing the safe and efficient day-to-day operational delivery of our PC24 Primary Care Hub service. You will be the first point of contact for all queries, supporting Hub and Operational Managers in ensuring we deliver high standards of patient care in line with Key Performance Indicators. We need someone who has:

• Experience of working in a changing and challenging environment
• Excellent communication skills and able to communicate effectively at all levels.
• Capability to motivate a team.
• Excellent organisational skills with the ability to prioritise effectively.
• Experience in using EMIS clinical systems.

We are seeking to appoint to this position a person who is:

• A creative, solution focused problem-solver
• Emotionally intelligent
• A team player
• Flexible and adaptable, able to respond to constantly changing operational requirements.
• Able to uphold and reinforce PC24’s values of care, dignity, respect & compassion.
• Able to work independently, manage their own workload and engender trust from colleagues.

What’s on offer?

• 6 Month fixed term contract
• £24,657-£28,657 (depending on experience)
• 37.5 hours per week
• Shifts times are 7.30am-3.30pm and 10.30am-6.30pm
• NHS pension scheme
• 27 days annual leave

About us Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. Much of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.