Market Data Compliance Analyst
Job details
We are looking for hardworking individuals to join our team in Kuching, Sarawak office. Role Profile The Real Time Data Business is a critical function to retain and grow revenues across existing products and services, such as FTSE Russell, LSE, Turquoise, RNS, SEDOL products. The function is tasked with growing revenues by diversifying into new product development and commercial partnerships to benefit the London Stock Exchange Group's market data business. Key Responsibilities
- Act as a primary point of contact on behalf of the Market Data Reporting team in relation to queries, reconciliation and all static data changes made on Real Time accounts.
- Account handling for all Real Time clients and build an ongoing end user relationship to maintain all clients are licensed and billed accurately.
- Handling the Market Data Reporting Email Inbox, ensuring all emails are logged and responded to in a timely manner. This involves assigning queries to the right teams for investigation, monitoring outstanding queries; ensuring clients receive regular updates and prompt resolution.
- Collaborating closely with respective teams and vendors in order to process new clients and those who wish to cancel their service. This requires processing all vital paperwork, collaborating closely with clients throughout the new client or termination cycle and ensuring the process is completed with relevant departments.
- Collate received vendor reports and upload electronically. Report to business - variances - increase, decrease, same, no reply - against prior year contract.
- Once a year do a completeness check by reconciling the vendor reports and clients report to ensure the clients have been covered under the correct license.
- Working closely with the team to ensure that all invoicing is accurate and in line with the correct usage and commercial terms agreed with the client.
- Graduate or of graduate calibre with appropriate work experience.
- In-depth knowledge of real time market data policies globally.
- Previous experience in a similar position, with proven experience of taking care of internal and external customers.
- An organised and proactive/solution driven demeanour.
- Good interpersonal skills.
- Excellent Excel skills.
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