Customer support for music streaming platform (german speaker)
Full time
at Blu Selection
in
Portugal
Posted on August 24, 2024
Job details
Join the team in Lisbon and become a vital part of a global music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service. Your responsibilities and impact as a Customer Support for Music Streaming Platform will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chat Providing professional customer service solutions over the phone, live chat, and emails Troubleshooting any malfunctions in the digital services Correcting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc. Guaranteeing clients satisfaction and a high level of quality Ensuring and participating in the success of the department Skills, qualifications, and interests you need to succeed in this role: For this role, the company is looking for professional and friendly individuals with empathy and the ability to multitask. You are a native German speaker with excellent English You have an affinity or interest in the automotive industry You have a strong customer focus and are always ready to help You are highly reliable, adaptable, and a fast learner, and you have strong problem-solving skills You are able to work in fast-paced environments and have a professional attitude You are a real team player and enjoy working in multicultural environments What’s in it for you? A full-time job, 40 hours a week a) Including free accommodation (shared flat, all bills included): 950-1030€ gross/month b) Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. Relocation Package for International Candidates: Reimbursement of your initial flight expenses after contract signing Airport pick-up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival. Schedule: available to work in rotative shifts from Monday to Sunday A Quality Certified Management Company Other benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year round Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for entry-level German speakers or send us your CV to be considered for other projects or future opportunities.
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The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Customer Service Representative Diploma</strong> course provides complete 360-degree training on Customer Service Representative Diploma. You’ll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Diploma in Customer Service & Handling Complaints</li> <li>Course 02: Customer Service Manager Training and Front Desk Certification</li> <li>Course 03: Customer Relationship Management</li> <li>Course 04: Retail Customer Service & Effective Customer Targeting</li> <li>Course 05: Customer Service Fraud Officer</li> <li>Course 06: Know Your Customer (KYC)</li> <li>Course 07: Phone-Based Customer Service</li> <li>Course 08: Service Helpdesk & Technical Support Course</li> <li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 10: Office Skills and Administration</li> <li>Course 11: Complaints Handling for Customer Care: Best Practices</li> <li>Course 12: Customer Service & Environment</li> <li>Course 13: Receptionist Diploma</li> <li>Course 14: Effective Communication Skills Diploma</li> <li>Course 15: Help Desk Training</li> <li>Course 16: Customer Service Management: Recovering Difficult Customers</li> <li>Course 17: Professional Certificate in Front Office</li> <li>Course 18: Ecommerce Management, Branding & Marketing</li> <li>Course 19: Professional Crisis Management Certificate</li> <li>Course 20: Marketing Strategies for Business</li> <li>Course 21: Conflict Resolution</li> <li>Course 22: Conversation Virtually with Anyone</li> <li>Course 23: Line Management</li> <li>Course 24: Workplace Productivity Training</li> <li>Course 25: Decision Making and Critical Thinking Online Course</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Customer Service Representative Diploma</strong> course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. 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The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Customer Service Representative Diploma</strong> course provides complete 360-degree training on Customer Service Representative Diploma. You’ll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Diploma in Customer Service & Handling Complaints</li> <li>Course 02: Customer Service Manager Training and Front Desk Certification</li> <li>Course 03: Customer Relationship Management</li> <li>Course 04: Retail Customer Service & Effective Customer Targeting</li> <li>Course 05: Customer Service Fraud Officer</li> <li>Course 06: Know Your Customer (KYC)</li> <li>Course 07: Phone-Based Customer Service</li> <li>Course 08: Service Helpdesk & Technical Support Course</li> <li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 10: Office Skills and Administration</li> <li>Course 11: Complaints Handling for Customer Care: Best Practices</li> <li>Course 12: Customer Service & Environment</li> <li>Course 13: Receptionist Diploma</li> <li>Course 14: Effective Communication Skills Diploma</li> <li>Course 15: Help Desk Training</li> <li>Course 16: Customer Service Management: Recovering Difficult Customers</li> <li>Course 17: Professional Certificate in Front Office</li> <li>Course 18: Ecommerce Management, Branding & Marketing</li> <li>Course 19: Professional Crisis Management Certificate</li> <li>Course 20: Marketing Strategies for Business</li> <li>Course 21: Conflict Resolution</li> <li>Course 22: Conversation Virtually with Anyone</li> <li>Course 23: Line Management</li> <li>Course 24: Workplace Productivity Training</li> <li>Course 25: Decision Making and Critical Thinking Online Course</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Customer Service Representative Diploma</strong> course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. 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Here’s what you get:</strong> <ul> <li>Step by step Customer Service Representative Diploma lessons</li> <li>One to one assistance from Customer Service Representative Diploma professionals if you need it</li> <li>Innovative exams to test your knowledge after the Customer Service Representative Diploma Course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day</li> <li>Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service Specialist,Client Service Associate,Sales Support Representative,Account Executive,Technical Support Specialist,Quality Assurance Specialist,Contact Center Representative,Customer Success Manager', 'eligibility' => 'To participate in this Customer Service Representative Diploma course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Customer Service Representative Diploma</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'customer service representative course,customer service representative training,customer service representative certification,customer service representative course online,customer service specialist certification', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => '050% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '98222', 'seeder_id' => '0', 'edited_seeder_id' => '43', 'edited_client_id' => '9056', 'title' => 'Office Skills for Customer Service', 'external_link' => 'https://www.oneeducation.org.uk/course/office-skills-for-customer-service/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 2 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'One Education', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '15', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '20', 'nondiscounted_base_price' => '285.71', 'currency' => 'GBP', 'discount' => '93% Off for Laimoon Users!', 'free_trial_text' => '', 'laimoon_offer' => '1', 'summary' => '<strong>INTRODUCTION</strong><br /> <br /> Acquire key skills in customer service, administrative support, computer literacy, telephone communication and negotiation with this online office skills and customer service course. 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The Office Skills for Customer Service is a comprehensive online qualification designed to prepare you for the workplace with modules focusing on practical techniques, knowledge, and expertise.<br /> <br /> <strong>COURSE DESCRIPTION</strong><br /> <br /> Designed and delivered by industry professionals, the Office Skills for Customer Service provides an engaging course of study through modules taught with videos, practical exercises, online study materials, and ;You will develop your understanding of best office administration and customer service practice, including role-specific skills in verbal and nonverbal communication, creating an office procedure guide, CRM and telephone ;You also improve your IT skills with units in Microsoft Excel, Word, and PowerPoint.<br /> <br /> <strong>COURSE DESIGN</strong><br /> <br /> The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.<br /> You are taught through a combination of <ul> <li>Video lessons</li> <li>Online study materials</li> <li>Mock exams</li> <li>Multiple-choice assessment</li> </ul> <strong>WHY STUDY THIS COURSE</strong><br /> <br /> Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.<br /> The Office Skills for Customer Service is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.<br /> <br /> <br /> <strong>Course Curriculum</strong> <p> </p> Office Skills for Customer Service - Updated Version <ul> <li>Module 01: Personal Assistant</li> <li>Module 02: Admin Support</li> <li>Module 03: Administrative Management</li> <li>Module 04: Organisational Skills</li> <li>Module 05: Telephone Etiquette</li> <li>Module 06: Business Writing</li> <li>Module 07: Time Management</li> <li>Module 08: Body Language and Effective Communication</li> <li>Module 09: Meeting Management</li> <li>Module 10: Excel Basics</li> <li>Module 11: PowerPoint Basic</li> <li>Mock Exam</li> <li>Final Exam</li> <li>Office Skills for Customer Service - Old Version</li> <li>Admin Support</li> <li>Administrative Management</li> <li>Organisational Skills</li> <li>Customer Relations and Dealings</li> <li>Customer Service: Telephone Etiquette</li> <li>Customer Relationship Management</li> <li>Microsoft Office Word</li> <li>Microsoft Office Powerpoint</li> <li>Microsoft Office Excel</li> </ul> ', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Customer Service Engineer,Customer Service Specialist,Customer Service /Optometrist,Customer Service Agent,Manager, Customer Service Centre,Customer Service Officer', 'eligibility' => '<br /> The Customer Service Skills Course is open to all, with no formal entry requirements. 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A full-time job, 40 hours a week a) Including free accommodation (shared flat, all bills included): 950-1030€ gross/month b) Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. </p><p> Relocation Package for International Candidates: Reimbursement of your initial flight expenses after contract signing Airport pick-up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. </p><p> upon your arrival. </p><p> Schedule: available to work in rotative shifts from Monday to Sunday A Quality Certified Management Company Other benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year round Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. </p><p> Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. </p><p> Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? 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Customer support for music streaming platform (german speaker) at Blu Selection. Please apply or share https://jobs.laimoon.com/jobs/externalview/44091274' $emailText = 'Hiring now! Customer support for music streaming platform (german speaker) at Blu Selection. 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Hiring company
Blu Selection
Blu Selection is an international recruitment company based in Barcelona, offering customized recruitment solutions for several international companies. Our goal is to connect motivated international candidates with their future careers while continuing to grow our strong ties to the expat community. We are reinventing recruitment with strong quality focus and transparent communication throughout the entire recruitment process.
Improve your chance to get this job.
Do an online course on Customer service starting now.
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AED 999
AED 1,998Duration: Upto 125 Hours -
Office Skills for Customer Service One EducationAED 73
AED 1,049Duration: Upto 2 Hours
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