Waitress

Presents menus if required, answers questions, and makes suggestions regarding food and service.Writes orders on checks.Relays orders to kitchen and bar, via POSObserves guests and responds to any additional requests and determine when meal has been completed.Accepts payment and passes to Restaurant Cashier for processing.Actively tries to improve his own professional service.Addresses guest complaints immediately to SupervisorAssures smooth, efficient and rapid service of food and beverages to provide professional service to the guestsAssists Captain in the Performance Management processMaintain appropriate standards of conduct, dress, hygiene, uniform appearance and professionalismFollow company policies and procedures, demonstrate efficient teamwork and contribute to the achievement of business goalsAny additional duties and tasks assigned by your supervisor that are required for the smooth running of your department.Assures achievement of daily planning through list of activities receivedFollows upon trained elements and task, on a daily basisEnsures service for tables assigned.Takes food from the kitchen and beverages from dispense barClearing of tables.Follows sequence of work during set up time and service timeHandles guest request in a courteous manner repeating their request to make sure that guest message was properly understoodReports immediately to superior any misunderstanding, problem or accident with guest or staff.Communicates constructively with guest to assess their satisfaction. It not satisfied; follow up with any appropriate action.Receives a training and focus carefully on various elements and task taught on a daily basis.Signs in and out as soon as reaching or leaving the outletAttends pre-meal briefings, listen carefully to instructions given by superior concerning to duty service achievement'sIs well, tidy, groomed, disciplined and honest at all timesReports immediately to his supervisor any misunderstanding, problem or accident with a guest or the staff.Follows opening and closing proceduresInforms superior on damages immediately after noticing themPresents checks and ensuring smooth cooperation with cashiersIs aware of any activities /events operating within the Resort in order to promote and maximize salesSuggest ways of reducing costs without effecting the quality and standard of the Resort.Ensures energy and water savingInform superior if housekeeping cleaning plans were followedOperates all equipment as per the operating guidelinesComplies with statutory and legal requirement for fire, health and safety, hygiene, licensing and employmentIs aware of all local customsExperienceFresher or 2+ years of Experience in the same field.Has full knowledge of the hotel safety and emergency proceduresAbility to work well with others.Ability to accept criticism and work well under pressure.To be thorough and pay attention to detail.A desire to help people.A good memorySalary (Max): 1,200 AED + 250 AED additional allowance upon completion of 6 mos. + sharing accommodation + 3 x Meals/day + free uniform + free transportation inside the company + Every 2 years ticket cash (roundtrip to home country) + visa & medical insurance will be provided

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