Home United Kingdom Cleaning Operations Manager
Home United Kingdom Cleaning Operations Manager
Cleaning Operations Manager
Full time
at Haven
in
United Kingdom
Posted on August 19, 2024
Job details
Cleaning Operations Manager Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay. Sandy Bay, Exmouth, Devon EX8 5BT GBR Job Details Come and join our One Great Team here at Haven as a Cleaning Services Operations Manager! As part of our full time, permanent Facilities Leadership Team, you will… - Oversee daily operations of all cleaning aspects for all holiday homes and park venues. - Manage relationships with external contractors and ensure compliance with service agreements. - Schedule and coordinate contractor activities to meet service demands. - Recruit, train, and develop a team ensuring they work productively and develop professionally - Engage and inspire the team to always be guest obsessed - Deliver our performance targets against budget, margin & cost control - Address and resolve guest complaints related to cleaning services promptly and effectively. - Work closely with the guest and owners’ team to ensure a seamless experience for all. What’s In It For You? - Free use of our Leisure Facilities, including swimming pool  - Up to 50% Discount off food on Park and 20% discount in our shops  - Opportunity to use our Corporate Box at the O2 Arena  - Fantastic Discounts with many national Brands & Retailers  - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  - Reward & Recognition Schemes  - Training and development opportunities including fully funded qualifications  - Fantastic Health, Mind & Money Support Programme  - Enhanced family friendly policies and pay* (eligibility criteria applied) Salary: Starting from £33,000, and the opportunity to earn up to 10% Annual Bonus Experience and Qualifications You may already be a Cleaning Manager or Operations Manager which is great. All we are looking for is…- Proven experience leading large teams in a large Cleaning Services operation or similar environment - Experience in managing operations, performance, resources and cost control - Can confidently deal with Guest concerns and resolve problems - Excellent communication, organisational and leadership skills - Strong decision-making ability Who are we? We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at "To apply, click the Monster apply button"About Company As the UK’s leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 39 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. We’re a mixed bag of talent and our amazing team covers just about every role going; enthusias...
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Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay. <p></p> Sandy Bay, Exmouth, Devon EX8 5BT GBR <p></p> Job Details <b> Come and join our One Great Team here at Haven as a Cleaning Services Operations Manager!</b><p></p> As part of our full time, permanent Facilities Leadership Team, you will… <p></p>- Oversee daily operations of all cleaning aspects for all holiday homes and park venues. <br>- Manage relationships with external contractors and ensure compliance with service agreements. <br>- Schedule and coordinate contractor activities to meet service demands. <br>- Recruit, train, and develop a team ensuring they work productively and develop professionally <br>- Engage and inspire the team to always be guest obsessed <br>- Deliver our performance targets against budget, margin & cost control <br>- Address and resolve guest complaints related to cleaning services promptly and effectively. <br>- Work closely with the guest and owners’ team to ensure a seamless experience for all. <p></p><b> What’s In It For You? </b><br>- Free use of our Leisure Facilities, including swimming pool  <br>- Up to 50% Discount off food on Park and 20% discount in our shops  <br>- Opportunity to use our Corporate Box at the O2 Arena  <br>- Fantastic Discounts with many national Brands & Retailers  <br>- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  <br>- Reward & Recognition Schemes  <br>- Training and development opportunities including fully funded qualifications  <br>- Fantastic Health, Mind & Money Support Programme  <br>- Enhanced family friendly policies and pay* (eligibility criteria applied) <p></p><b> Salary: </b> Starting from £33,000, and the opportunity to earn up to 10% Annual Bonus <p></p><b> Experience and Qualifications </b><br> You may already be a Cleaning Manager or Operations Manager which is great. All we are looking for is…<p></p>- Proven experience leading large teams in a large Cleaning Services operation or similar environment <br>- Experience in managing operations, performance, resources and cost control <br>- Can confidently deal with Guest concerns and resolve problems <br>- Excellent communication, organisational and leadership skills <br>- Strong decision-making ability <p></p><b> Who are we? </b><br> We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. <p></p><b> What’s it like to work with us? </b><br> Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. 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'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Cleaning Operations Manager', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => 'Cleaning Operations Manager Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay. <p></p> Sandy Bay, Exmouth, Devon EX8 5BT GBR <p></p> Job Details <b> Come and join our One Great Team here at Haven as a Cleaning Services Operations Manager!</b><p></p> As part of our full time, permanent Facilities Leadership Team, you will… <p></p>- Oversee daily operations of all cleaning aspects for all holiday homes and park venues. <br>- Manage relationships with external contractors and ensure compliance with service agreements. <br>- Schedule and coordinate contractor activities to meet service demands. <br>- Recruit, train, and develop a team ensuring they work productively and develop professionally 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We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. <p></p> We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. <p></p><b> We would love to hear from you </b><br> If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. <br><b><br> What can you expect during the recruitment process? </b><br> When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. <p></p> Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. <p></p> We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at "To apply, click the Monster apply button"About Company As the UK’s leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 39 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. 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A minimum 3-4 years of professional similar experience.</li><li>Basic knowledge of financial systems, financial close cycles and associated processes</li><li>Strong Microsoft Office skillset (Word, Excel, PowerPoint)</li><li>Knowledge of GE standard IT platforms and tools a plus: ServiceNow, IDM, SupportCentral</li><li>Understanding of ITIL processes (certification is a plus)</li><li>Basic understanding of Sarbanes Oxley (SoX)</li><li>Black Belt or Green Belt Certified (GE Employees Only)</li><li>Strong commitment to process rigor and on-time delivery</li><li>Self-starter requires minimal direction to accomplish goals.</li><li>Willingness to work in environments with on-shore and off-shore multi-national team members.</li><li>Strong analytical and strong problem-solving skills - communicates in a clear and succinct manner and effectively evaluates information / data to make decisions.</li><li>Change oriented ,actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly.</li></ul> <p><b>Working with us</b><br />We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.</p> <p><b>Join Us</b><br />Permanent employment doesn't suit everyone. That's why we support flexible career opportunities. As a temporary contractor, you'll be a valued part of Baker Hughes extended workforce through our wide range of global opportunities. 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Hiring company
Haven
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