Italian speaking VIP Customer Support Agent job - Competitive salary + benefits - Cape Town, South Africa
Job details
Join the winning team as an Italian speaking VIP Customer Support Agent in Cape Town, South Africa ! Do you have the charisma, charm, and linguistic prowess to make Italian speaking VIPs feel like true high-rollers? If so, we invite you to roll the dice and join this exciting online casino adventure! Get ready for a job that's all about fun, excitement, and providing VIP-level service! Ready to bring your A-game and make their Italian speaking VIPs feel like they've hit the jackpot? Apply today and become a key player in their online casino's success! Your key job responsibilities as the Italian speaking VIP Customer Support Agent in Cape Town, South Africa : Elevate the VIP experience by providing top-tier customer support exclusively to their Italian speaking high-rollers Be the go-to expert on all things casino-related, from games and promotions to account inquiries and payment processing Roll out the red carpet treatment with personalised assistance, ensuring their VIPs feel like royalty with every interaction. Resolve any challenges or concerns with the finesse of a poker pro, turning every situation into a winning hand Collaborate with our stellar team to brainstorm and implement VIP-centric strategies that keep our players coming back for more Requirements for this Italian speaking VIP Customer Support Agent job in Cape Town, South Africa : Fluent in Italian , both spoken and written Proficiency in English, as it's their primary language in the office Previous experience in VIP customer support or a similar role (casino experience is a jackpot, but not a deal-breaker!) A passion for providing world-class service and creating memorable experiences Exceptional communication skills and the ability to engage with VIPs on their level A keen interest in the world of online casinos and a willingness to learn the ropes Flexibility to work various shifts, including evenings and weekends (after all, the casino never sleeps!) A sense of excitement and adventure, because every day in the world of online gaming is a new roll of the dice!
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