Concierge Agent
Job details
Passion for guestserviceExcellent written and verbalcommunication, interpersonal and leadershipskills.Highly organized, results-oriented withthe ability to be flexible and work well underpressureStrong interpersonal and problemsolving abilities.Highly responsible &reliable.Fluency in English, secondarylanguage preferred.Minimum of 1 year previousexperience in a customer service industry.Musthave the ability to handle a multitude of tasks and Guestrequests.Computer proficiency in a Windowsenvironment (Word, Excel,PowerPoint).Knowledge of Micros-FidelioProperty Management System an asset.Ability towork cohesively with fellow colleagues as part of ateam.Ability to focus attention on guestneeds, remaining calm and courteous at alltimes. INT
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