Host

We areseeking Hosts / Hostesses.Hostsare dedicated to delivering exceptional service and genuinehospitality. Hosts take charge in the space and have extensiveknowledge of our food and beverage offerings and are peopleorientedcharismatic fun and engaging Hosts are the face of thebusiness and vital to ensure each Guest has a memorable experienceeach and every visit. Hosts report directly to theReceptionManager.Responsibilitiesinclude thefollowing:Ensure all guests receive an excellent welcome and goodbyedelivering personalized experiences forall Manageall reservations systems to ensure maximum guests can use thefacilitiesDeliver personalized experience for all guests greeting them byname knowing their likes and ensuring they receive 5 star servicethroughout theirvisit Buildand maintain clientdatabaseManage the flow of the day including managing simulator assignmentsandeventsEnsure opening and closing procedures to ensure the space isproperly cleaned and ready forcustomersHave an indepth understanding of our simulators and booking toproperly handle all customerrequestsTake pride and ownership of each Guest s enjoyment and fun at FiveIron GolfHelp to coordinate league payments and teamschedulesEnsure a positive customer experience and that all contractedservices for events aredelivered ultimately driving return business andwordofmouthrecommendationsAct as onsite lead during events including greeting event guestspreparing the space resolvingissues or complaintsetc.RequirementsRequiredQualifications:Minimum2 years host and/or hospitality experiencerequiredUpbeat energy andenthusiasmPositive CandoattitudeAbility to work in a fast paced environment and work with ateam Abilityto stand walk and bend for long periods oftimeProficient verbal and oral communicationskillsExcellent IT skills able to use all Microsoft office applicationsand online reservationtools Ableto be proactive and anticipate guestneedsFlexibility to work a variety of workingshifts andpatternsRequired Qualifications: Minimum 2 years host and/or hospitalityexperience required Upbeat energy and enthusiasm Positive Can-doattitude Ability to work in a fast paced environment and work witha team Ability to stand, walk and bend for long periods of timeProficient verbal and oral communication skills Excellent ITskills, able to use all Microsoft office applications, and onlinereservation tools Able to be proactive and anticipate guest needsFlexibility to work a variety of working shifts andpatterns INT