Job details
Required Skills andExperience: Demonstratedextensive experience in IT service delivery management, often tomultiple clients in varied environments.100%commitment to service excellence, - identifying, leading andimplementing initiatives which deliver customersatisfaction.Demonstrated extensive backgroundin troubleshooting, technical support, technical application withcommercially sound recommendations.Experiencein team management - setting goals, allocating work, resourcesmanagement, monitoring and managingperformance.Experience in the analysis,design, plan, execution and evaluation of work to time, cost,service and quality targets.High-levelanalytical skills, detail orientated, flexible and operate wellunder pressure.Excellent decision making,organisational, planning and time management skills, all with aresults-orientation.High level interpersonaland business communication skills - written and oral, to influence,persuade and negotiate.Admirable experience invendor and stakeholder engagement and management, often with themhaving diverse outcomes, at senior managementlevel.A strong sense of resilience,adaptability and a sense of humour!Graduate orpost graduate qualifications in Computer Science/Engineering orrelated disciplines and/or equivalent industry professionalexperience. INT
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